Junior Account Manager

Triple-S Steel•Houston, TX

64d

About The Position

Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. As a joint venture with Houston-based Triple-S Steel Holdings, we have combined the quality, expertise, and service you have come to know from Tube Supply with the resources and capabilities of Triple-S. Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers spanning as far as Canada and Mexico in addition to the United States. Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: excellence, loyalty, and fun. These are seen throughout our interactions with customers, within the company, and in each of our employee’s everyday lives.

Requirements

Minimum 2 years of experience in Sales or assisting sales
Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications
High level communication skills
High level computer and document processing skills
Excellent critical thinking ability
Good diplomacy skills
High level attention to detail
High level of customer satisfaction and requirement understanding
Able to plan, prioritize, and multitask

Responsibilities

Respond to customer inquiries in an effective, timely manner
Visit customer sites to align with business needs
Manage inventory positions and provide feedback to the Supply Chain department
Direct accountability for given accounts, sales, margins, to support achievement of annual plan/goals
Coordinate with customers payment terms, AR and logistics
Collaborates with Director of Sales to develop/implement creative sales techniques to increase sales volume to support the company
Develop annual business plans for assigned accounts, collaborates with the Director of Sales for appropriate alignment and integration of goals/plans
Assist in mentoring Junior Account Managers
Approve MTR's to customer specifications
Obtain quotes from vendors for services
Work to approve vendor relations and response times
Assist management and Quality control with customer Non-conformances (NCR's)
Track and troubleshoot orders
Add and review freight and rush charges
Process and document returned material as required
Preservation of records (Sales, Orders, services, etc.)
Communicate with operations daily regarding material and delivery requirements
Assist all other departments as needed
Comply with all HSE, QMS and corporate policies at Tube Supply
Perform other duties as assigned by management/supervisor