Juice Bar Assistant Manager

Good Food Holdings Companies • Santa Cruz, CA

2d • Onsite

About The Position

New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.

Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices.
Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.

Ingredients You’ll Bring to the Table:
You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.

You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.

What’s on Your Plate:
Summary
Partners with Department Manager to manage department and staff, including financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training and performance management. This is a management position, and is responsible for providing leadership in line with company values and promoting a positive and progressive work environment in alignment with our company mission, vision values and policies.

Requirements

• Previous retail management experience in a high-volume environment required.
• Grocery experience or food service preferred.
• Knowledge and/or experience working with Juice Bar, cheese, bread and/or pastry products preferred.
• Entry to mid-level computer proficiency required. Experience with Excel and inventory software preferred.
• Skills to manage financial results, including labor, sales and profit margin.
• Excellent written and verbal communication skills required.
• Basic to intermediate math and computation skills required.
• Skills to read, understand and follow through on verbal and written instructions. Skills to exercise good judgment at all times. Skills to resolve conflicts and analyze a variety of situations to find a solution.
• Should have the ability to speak, read and understand English.

Nice To Haves

• Grocery experience or food service preferred.
• Knowledge and/or experience working with Juice Bar, cheese, bread and/or pastry products preferred.
• Experience with Excel and inventory software preferred.

Responsibilities

• Partners with department manager to manage and provide oversight to all areas of the department. Assesses, prioritizes and delegates tasks and production.
• Guides the work of department clerks, including planning and assigning work, ensuring quality standards, training and coaching staff and overseeing their productivity.
• Partners with department management team to maintain excellent department conditions, including appearance, cleanliness, signage, staffing and service levels.
• Maintains awareness of current ads, promotions, holidays and events. Plans for weekly ads, events and holidays using tools and reports.
• May participate in other activities, such as inventories, scheduling and performance reviews.
• Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
• Maintains professional vendor relationships.
• Ensures customer special orders are accurately placed and delivered.
• Prepares Juice Bar department for store opening and closing.
• Prepares, cuts, wraps, weighs, tares, prices and presents Juice Bar department products.
• Stocks, rotates and faces products with attention to product quality and expiration dates.
• Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
• Demonstrates familiarity with products in department and general understanding of culinary terminology, product labelling and common dietary restrictions, with willingness to continue learning.
• Follows company procedures for processing invoices, transfers and credits.
• Demonstrates and shares a solid knowledge of products in the store and industry trends with a general understanding of culinary terminology, product labelling and common dietary restrictions.
• Demonstrates a solid understanding of labor, sales and margin goals and factors that influence them. Works with department manager to meet labor and margin goals and schedule department accordingly. Develops and executes a plan when results do not meet expectations.
• Coaches department to maintain appropriate, accurate and organized inventory and back stock. Handles damaged and spoiled product according to company policy.
• Maintains a working knowledge of department equipment and is able to train staff and troubleshoot errors as needed.
• Leverages resources and labor to maximize efficiency, without compromising quality and service standards.
• Balances administrative tasks with presence on floor.
• Performs other tasks and duties as assigned.
• Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.

Benefits

• Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week.
• Great earning potential with the opportunity for growth within our family of brands
• Paid Parental Leave available
• Lifestyle Scheduling
• Public Transport Benefits
• Paid Community Service Hours
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed