Bar Assistant

Keswick Hall and Club • Charlottesville, VA

7d

About The Position

History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries.

This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center.

The Bar Assistant is responsible for helping the bartender with monitoring guests at the bar and completing guest requests to ascertain satisfaction and ensure exceptional service.

Requirements

• Minimum of a high school diploma (or equivalent) and 0-2 years of food service experience. However, a combination of experience and/or education will be taken into consideration.
• Knowledgeable about all available menu options, beverage lists and daily specials.
• Excellent bartending and cocktail knowledge.
• Excellent knowledge of modern and classic cocktails.
• Have detailed knowledge of all menu items whether it be food or beverages.
• Must possess the ability to organize and prioritize.
• Ability to work a variety of shifts as will involve days, evenings, weekends and holidays.
• Solid communication skills.
• Eye for detail.
• An affinity for guest service.
• Fluent English (written, spoken and reading).
• Strong commitment to service.
• Sense of urgency.
• Strong interpersonal and team player skills.
• Must be able to go up and down staircase as well as stoop and bend.
• Must be able to lift up to 25 pounds.

Nice To Haves

• Fine dining experience preferred.
• Certified in CPR, First Aid AED

Responsibilities

• Assist in maintaining stocks by assisting with inventory, change kegs, collect empty glassware, maintain the cleanliness of the bar.
• Efficiently and continuously re-stock bartender area with liquor, ice, fruit, straws, etc. necessary for guest and bartender use.
• Helps the bartender with monitoring guests at the bar and completing guest requests to ascertain satisfaction and ensure exceptional service.
• Clear, clean and set-up tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests, provide water, bread and butter service according to hotel standards to ensure superior service.
• Recognize and address potential intoxicated disruptive or undesirable guests.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Assist with guest service including retrieving food from the kitchen using a tray and safely transporting it to the guest, as well as removal of items from the guest's table.
• Stock linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.
• Perform other duties as assigned.

Benefits

• Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.
• In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED