Judicial Services Coordinator (District 17)

State of North Carolina

9h•Onsite

About The Position

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! This position is responsible for the intake of all new supervised and unsupervised probation cases and, in specified areas, monitoring deferred prosecution (deferred prosecution cases that require supervision will be referred to a Probation Officer). The position shall obtain all information regarding new probation and community service cases placed under Division of Community Supervision’ authority. This entails interviewing offenders, entering data into OPUS/CSAS/ICOTS and assigning offenders for supervision, determining if the offender requires interpreter services, identifying if the offender requires accommodations under the ADA, providing reporting instructions to the offender, and processing intrastate and interstate transfer cases out of court. The position involves the interviewing, placement, monitoring and reporting of compliance status of offenders who have been ordered to perform community service. The Judicial Service Coordinator recruits, trains, and maintains regular contact with recipient agencies to ensure appropriateness of agencies in accordance with Department policy and General Statute. This position must work as a member of a team in a variety of activities to include court intake which may require travel within District to assist as needed. Work involves interviewing offenders to obtain information regarding past arrests/convictions, work records, and family social histories to develop treatment and sanction recommendations for court-ordered presentence and pre-parole investigations. Employee must consider the needs of both the offenders and the recipient agencies and, if necessary, will refer offenders to support agencies for assistance to meet special needs. Administrative tasks include, but are not limited to, negotiating agreements, placing offenders with agencies to perform designated community service work, complete required documentation, prepare reports, and maintain case files. Work involves significant contact with members and officials of the judicial system, community agencies, victims, offenders, and general public while serving as the court's representative in the community and maintaining public awareness of the program. Employees are usually located in or near the courthouse. Work is performed under the general supervision of a Judicial Services Specialist or Chief Probation and Parole Officer.

Requirements

Extensive knowledge of Structured Sentencing and how it applies to Community Supervision and knowledge of the Community Service Work Program.
Working knowledge of local and regional community resources to address the placement of monitored offenders to government and nonprofit agencies in the community.
Ability to communicate effectively, both orally and in writing, with the Judiciary, offenders and the general public to ensure thorough and appropriate collection, analysis and utilization of data to interpret Division guidelines, policies and procedures.
Behave in a professional manner at all times as they hold a highly visible position within Community Supervision, and their actions will reflect upon the entire Division.
Establish and sustain effective working relationships with Judges, Attorneys, District Attorneys, Clerk of Court, Law Enforcement, etc.
Responsible for planning their daily work operations, setting priorities, scheduling, and establishing deadlines for the caseload; must possess exceptional time management and organizational skills and must be able to work under stressful situations.
Bachelor’s degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution; or an equivalent combination of training and experience.
Associate’s degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution and two years of experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience.
High school or General Educational Development (GED) diploma and four years of experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience.

Responsibilities

Intake of all new supervised and unsupervised probation cases
Monitoring deferred prosecution
Obtaining information regarding new probation and community service cases
Interviewing offenders
Entering data into OPUS/CSAS/ICOTS
Assigning offenders for supervision
Determining if the offender requires interpreter services
Identifying if the offender requires accommodations under the ADA
Providing reporting instructions to the offender
Processing intrastate and interstate transfer cases out of court
Interviewing, placement, monitoring and reporting of compliance status of offenders ordered to perform community service
Recruiting, training, and maintaining regular contact with recipient agencies
Working as a member of a team in a variety of activities to include court intake which may require travel within District to assist as needed
Interviewing offenders to obtain information regarding past arrests/convictions, work records, and family social histories to develop treatment and sanction recommendations for court-ordered presentence and pre-parole investigations
Referring offenders to support agencies for assistance to meet special needs
Negotiating agreements
Placing offenders with agencies to perform designated community service work
Completing required documentation
Preparing reports
Maintaining case files
Maintaining public awareness of the program