Judicial Assistant II - Traffic & Civil Division

City and County of Denver • Denver, CO

1d • $25 - $38 • Onsite

About The Position

About Our Job The Denver County Court is seeking to fill two Judicial Assistant II positions in the Traffic and Civil Division Clerk’s Office. What We Offer The City and County of Denver offers a competitive salary commensurate with education and experience. The full hourly pay range for this position is $25.30 - $37.96. We also offer generous benefits for full-time employees which include but is not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 132 hours of PTO earned within first year 11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time Education Refund Program (ERP) - a chance for the city to support your continued learning and career growth by investing in your future with the city Care Bank – 8 weeks of Paid Family Leave (after the probation period is passed) Free RTD Eco Pass Competitive medical, dental and vision plans effective within 1 month of start date Location We are hiring for two Judicial Assistant II's. In this position you can expect to work on site at the City and County Building, located at 1437 Bannock Denver, CO 80202, Monday through Friday 8:00AM - 4:30PM. The DCC The mission of Denver County Court is to administer justice fairly, efficiently, and effectively; provide excellent customer service, and foster a positive environment where employees enjoy their work. The City and County of Denver’s third branch of government is comprised of 19 judges, 4 Full-Time magistrates, and nearly 270 staff members to serve the judicial needs for civil, small claims, protection order, traffic, and parking cases occurring within our great City. The Denver County Court proudly serves the community and continually seeks ways to provide greater access to citizens. The Division The combined Traffic and Civil Division is the highest volume division in Denver County Court- serving more than 63,000 customers a year. Our employees value teamwork, customer service, a positive work environment, collaboration, learning, process improvement, and problem-solving. We are committed to helping people, creating, and maintaining an accurate court record, and providing support services to the Judicial Officers. What You'll Do As a Judicial Assistant II, you can expect to assist a diverse group of customers daily, while also completing special projects and work assignments that meet the needs of the division. The primary duties of a Judicial Assistant rotate on a weekly basis, so each team member can gain experience in multiple areas and develop their understanding of court process. We are committed to providing our employees the opportunity for career growth and development. Day-to-day, as a Judicial Assistant II, you can expect to: Provide excellent and impartial customer service to all who access the court- via telephone, in person, and in writing Create and maintain an accurate court record Clearly and effectively explain complex legal processes to customers with various needs. Perform a variety of clerical functions, including cashiering, mail desk, review of attorney electronic court filings, in person customer service for court filings, issuing court order paperwork, and setting court dates Provide input on process improvement to coworkers and the leadership team Performs other related duties as assigned or requested What You'll Bring Our ideal candidate will have integrity and a strong commitment to public service, in addition: Three (3) years of customer service experience – interacting with customers from diverse backgrounds and dealing with stressful situations. Be a self-starter/self-motivated Bilingual, Spanish a plus

Requirements

• Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
• Experience Requirement: Three (3) years of clerical experience and one (1) year of experience must have been in court, law enforcement or legal setting
• Education/Experience Equivalency: A combination of appropriate education and experience may be substituted for the education and experience requirements with the exception of the one year of experience in court, law enforcement or legal setting
• License/Certifications: None

Nice To Haves

• Three (3) years of customer service experience – interacting with customers from diverse backgrounds and dealing with stressful situations.
• Be a self-starter/self-motivated
• Bilingual, Spanish a plus

Responsibilities

• Provide excellent and impartial customer service to all who access the court- via telephone, in person, and in writing
• Create and maintain an accurate court record
• Clearly and effectively explain complex legal processes to customers with various needs.
• Perform a variety of clerical functions, including cashiering, mail desk, review of attorney electronic court filings, in person customer service for court filings, issuing court order paperwork, and setting court dates
• Provide input on process improvement to coworkers and the leadership team
• Performs other related duties as assigned or requested

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 132 hours of PTO earned within first year
• 11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time
• Education Refund Program (ERP) - a chance for the city to support your continued learning and career growth by investing in your future with the city
• Care Bank – 8 weeks of Paid Family Leave (after the probation period is passed)
• Free RTD Eco Pass
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED