Jr. UX Design & Research

USTA National Headquarters • Purchase, NY

2d • $75,000 - $85,000 • Hybrid

About The Position

As a UX Designer, you will be part of the Digital Product team working across the portfolio of digital products. You will assist the Digital Product team in planning, designing, prototyping, and delivering new product concepts and features across the USTA Network of sites. UX plays a critical role as they are looked to be the voice of the user and own the user testing and research processes. In this role you’ll report to the Senior Manager of UX Design and Research.

Requirements

• 3+ years of experience in UX design, with a demonstrated ability to deliver impactful results.
• Bachelor’s degree in design, human-computer interaction, or a related field.
• Strong expertise in user research, interaction design, design systems, design psychology, visual design, and prototyping.
• Excellent communication, time management, and collaboration skills.
• Proficiency in Figma, UserTesting and HotJar, etc.
• A compelling project portfolio showcasing various UX projects and a strong understanding of user-centered design principles.
• Basic understanding of web programming languages - HTML, CSS, and JavaScript.

Responsibilities

• User Research - Conduct user interviews, surveys, and usability tests to understand user needs, behaviors, and pain points
• Competitive analysis - Analyze competitor products and services to identify best practices and areas for improvement
• Market research - Stay informed about industry trends and emerging technologies to inform design decisions
• Information architecture - Plan and organize the structure of a website or application to ensure users can easily find what they need
• Wireframing - Create low-fidelity, skeletal layouts to plan the structure and functionality of a product
• Prototyping - Develop interactive prototypes to test design ideas and gather feedback from users
• Visual Design - Collaborate with UI (User Interface) designers to create visually appealing and user-friendly interfaces.
• Interaction Design - Focus on how users interact with the product, ensuring a smooth and enjoyable experience.
• Usability Testing - Conduct tests with real users to identify usability issues and areas for improvement.
• Feedback Analysis - Analyze user feedback and test results to iterate on designs and improve the user experience.
• A/B Testing - Run A/B tests to compare different design variations and measure their effectiveness
• Stakeholder Communication - Present design ideas and findings to stakeholders, including product managers, developers, and clients
• Team Collaboration - Work closely with other designers, developers, and product managers to ensure a cohesive and user-centered product
• Hand-off to Developers - Provide clear and detailed design specifications to developers to ensure accurate implementation.

Benefits

• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and two paid recesses.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $7,000 for tuition reimbursement, per academic year.
• Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level