JR. System Administrator

All ClearMiramar, FL
48d

About The Position

We are seeking a highly skilled Jr. System Administrator with a strong foundation in Windows 11 and Windows Server environments, who also brings hands-on experience with infrastructure systems. This hybrid role bridges end-user support and junior systems administration responsibilities. The ideal candidate will demonstrate excellent technical troubleshooting, strong communication skills, and the ability to manage projects from initiation through completion.

Requirements

  • 3-5 years of desktop support experience with at least 1-2 years of exposure to systems administration.
  • Strong understanding of Windows 11, Microsoft 365, and Office productivity tools.
  • Working knowledge of Windows Server administration, including Active Directory and Group Policy.
  • Hands-on experience with VMware ESXi, Cisco switches and SonicWall firewall appliances, and Dell server/desktop hardware.
  • Solid grasp of networking fundamentals (TCP/IP, VPN, DNS, DHCP).
  • Excellent analytical thinking, problem-solving, and communication skills.
  • Ability to effectively interact with stakeholders at all levels and manage IT tasks/projects through completion.

Nice To Haves

  • Familiarity with scripting (PowerShell), MDM tools (Intune preferred), and backup/disaster recovery solutions.
  • Experience with ticketing systems and documentation platforms (e.g., BOSS Helpdesk, or similar).
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are a plus.

Responsibilities

  • Provide Tier 2/Tier 3 support for Windows 11 desktops, laptops, and peripheral devices.
  • Troubleshoot hardware, software, network, and application issues across on-site and remote users.
  • Manage and deploy Windows updates, patches, and endpoint protection.
  • Handle onboarding/offboarding processes, including workstation setup, account provisioning, and access management.
  • Maintain hardware inventory and support lifecycle management of desktop and laptop systems.
  • Assist in administering Windows Server 2016/2019, including Active Directory, Group Policy, DNS, and DHCP.
  • Perform user and group management within Active Directory and Office 365.
  • Support and maintain VMware ESXi environments (basic VM provisioning, monitoring, troubleshooting).
  • Assist in managing Cisco and SonicWall firewall appliances for VPN and network security.
  • Support server and desktop infrastructure built on Dell hardware platforms.
  • Collaborate with stakeholders and cross-functional teams to deliver IT solutions and manage small-to-medium scale projects from start to finish.
  • Monitor logs and alerts, perform basic scripting/automation tasks (PowerShell preferred), and support IT initiatives as needed.
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