JR. System Administrator

AllClear Aerospace & Defense•Miramar, FL

42d•Hybrid

About The Position

Summary: We are seeking a highly skilled Jr. System Administrator with a strong foundation in Windows 11 and Windows Server environments, who also brings hands-on experience with infrastructure systems. This hybrid role bridges end-user support and junior systems administration responsibilities. The ideal candidate will demonstrate excellent technical troubleshooting, strong communication skills, and the ability to manage projects from initiation through completion.

Requirements

3–5 years of desktop support experience with at least 1–2 years of exposure to systems administration.
Strong understanding of Windows 11, Microsoft 365, and Office productivity tools.
Working knowledge of Windows Server administration, including Active Directory and Group Policy.
Hands-on experience with VMware ESXi, Cisco switches and SonicWall firewall appliances, and Dell server/desktop hardware.
Solid grasp of networking fundamentals (TCP/IP, VPN, DNS, DHCP).
Excellent analytical thinking, problem-solving, and communication skills.
Ability to effectively interact with stakeholders at all levels and manage IT tasks/projects through completion.
High School Diploma or equivalent
3+ years of end-user computing support experience
Experience working both independently and as part of a team
Strong analytical, troubleshooting, and problem-solving skills
Ability to multitask effectively and work in a fast-paced, collaborative environment
Detail-oriented with excellent follow-up practices
Commitment to IT procedural guidelines and policies
Excellent IT skills and knowledge of troubleshooting computer-related issues with both hardware and software, as well as desktop, laptop, and mobile devices
Experience with troubleshooting network and local printers
Familiarity with troubleshooting network/connectivity issues, TCP/IP, DNS, and DHCP
Experience utilizing a Help Desk ticketing system
Knowledge of remote access, such as VPN and Remote Desktop
Knowledge of troubleshooting Microsoft Office applications
Fluent in English
Ability to read, analyze, and interpret general business information
Excellent written and verbal communication skills
Above average
Ability to work with mathematical concepts such as addition, subtraction, multiplication and division
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Nice To Haves

Familiarity with scripting (PowerShell), MDM tools (Intune preferred), and backup/disaster recovery solutions.
Experience with ticketing systems and documentation platforms (e.g., BOSS Helpdesk, or similar).
Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are a plus.
Bachelor’s Degree preferred
Foreign Language skills are desirable

Responsibilities

Provide Tier 2/Tier 3 support for Windows 11 desktops, laptops, and peripheral devices.
Troubleshoot hardware, software, network, and application issues across on-site and remote users.
Manage and deploy Windows updates, patches, and endpoint protection.
Handle onboarding/offboarding processes, including workstation setup, account provisioning, and access management.
Maintain hardware inventory and support lifecycle management of desktop and laptop systems.
Assist in administering Windows Server 2016/2019, including Active Directory, Group Policy, DNS, and DHCP.
Perform user and group management within Active Directory and Office 365.
Support and maintain VMware ESXi environments (basic VM provisioning, monitoring, troubleshooting).
Assist in managing Cisco and SonicWall firewall appliances for VPN and network security.
Support server and desktop infrastructure built on Dell hardware platforms.
Collaborate with stakeholders and cross-functional teams to deliver IT solutions and manage small-to-medium scale projects from start to finish.
Monitor logs and alerts, perform basic scripting/automation tasks (PowerShell preferred), and support IT initiatives as needed.