Jr Provisioning Technician

EyeQ Monitoring•Atlanta, GA

2d•Onsite

About The Position

Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US. The provisioning department is responsible for configuring all our systems and technologies that are used for our remote video surveillance or business intelligence. We are looking for a driven, detail-oriented people-person with a strong aptitude for networking and technology to join our incredible team. If this sounds like you, see below for more details! This position is required to be in-office in Atlanta, GA. Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do. We value trusted partnerships. We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don’t fit. We build to last. We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time. We take the hill. We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us. We enjoy the journey. We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.

Requirements

Physical Restrictions & Requirements
Able to lift up to 50 lbs
Able to commute to Marietta, G!
Required Qualities & Skillset
Expertise of Networking 101
High School diploma or equivalent
Authorized to work in the US
Able to thrive in a fast-paced, ever-changing environment
Detail-oriented and focused
Willing to handle all tasks needed to complete the project effectively
Coachable and able to follow direction
Experience with Windows OS
Skilled communicator, both internally and externally, virtually, on the phone or in-person

Nice To Haves

Post-Secondary education or certification in related field
Experience with installation and/or configuration of remote security equipment
Experience with Video Management Systems (i.e., Milestone, Genetec, etc.)
Experience with IP camera systems
Experience with Wireless Systems (PTP, PTMP)
Experience with Firewall/Router/VPN Management (Sonicwall)

Responsibilities

Use Zoho ticketing system
Use and configure PRTG network health management system
Use and configure Immix monitoring platform
Use and configure LiveView Technologies, including SightLogix Thermal and Axis Defender cameras
Use and configure a variety of cameras including but not limited to CCD, LPR, Thermal, Flir, Hanwa, Axis, Sightlogix, UniView and Dahua
Use and configure EyeQ Cloud VMS, Milestone and Geovision VMS platforms
Use and configure all technologies and cameras associated with Service Drive Concierge (SDC)
Use, configure and install wireless bridges including but not limited to Ubiquiti bridges
Use and configure Screenconnect and LogMeIn remote access as needed
Use and configure network switches
Use and configure Innovi, VCA, and other analytic appliances
Configure servers for VMA and analytics systems
Build and configure NEMA boxes
Basic troubleshooting for all required devices
Able to work within company Network Drives as needed
Any other tasks assigned