Jr. HR Technology Analyst

GM•Detroit, MI

3h•Hybrid

About The Position

The Role: The HR Solutions Enablement Team builds effective, scalable, cohesive HR solutions that minimize redundancy and deliver seamless data and insights for a better end-user experience. You will be part of a team that is responsible for implementing HR Technology solutions through Workday as well as integrated third party technologies embedded throughout the Talent Acquisition process that drive our HR operations forward and remove friction. Additionally, this team also provides tier-2 support for our business facing end users. We are searching for a Jr. HR Technology Analyst who will support the day-to-day operations of Workday Recruiting, as well as integrated technologies across the Talent Acquisition process. This role will involve supporting the Talent Acquisition team to address questions, technology issues and basic configurations of Workday Recruiting. Additionally, this role will support Sr HR Technology Analysts with larger scale projects as needed. Flexibility is key as this role may occasionally require working outside standard hours to support global stakeholders and projects.

Requirements

2+ years Workday Recruiting experience
2+ years of Talent Acquisition support
2+ years experience supporting Talent Acquisition Third Party Technologies (i.e. CRM, Candidate Scheduling)
Solid understanding of Talent Acquisition processes and best practices
Ability to act with urgency, work in ambiguous situations and handle sensitive transactions professionally is a must
Strong learning agility and desire to understand how HR Technologies work together to further grow
Strong problem solving and time management skills

Responsibilities

Delivery of basic Workday Recruiting configurations, tasks and operational change requests, including but not limited to:
Recruiting Test Assessment
Recruiting Sources
Templates and Notifications
Translations
Documents Setup
Business Process Help Text
Questionnaires
Background Packages
Job Posting Templates
Own the troubleshooting and resolution of escalated tier two tickets (Workday Recruiting and Talent Acquisition third-party technologies)
Support user provisioning and account setup across Talent Acquisition technologies
Setup and configuration of features across Talent Acquisition technologies
Support biannual Workday Releases to evaluate and test new features
Maintain a strong understanding of ways in which business is conducted to recommend improvement opportunities of Workday, as well as other Talent Acquisition technologies, in addition to opportunities for automation
Support business users in validation of Workday processes, data conversion and integrations
Support the testing of new configurations stemming from projects and changes/enhancement requests as needed
Build and maintain a strong relationship with the Talent Acquisition team as well as other key business stakeholders (i.e. IT and other HR functions)