Jr Facility Solutions Manager

City Wide Facility Solutions • Maitland, FL

9d

About The Position

The Jr Facility Solutions Manager supports the Facility Solutions Manager in managing client accounts and contractor relationships to ensure exceptional service delivery. This entry-level position is ideal for individuals looking to develop their skills in facility management, client relations, and operational support within a dynamic environment.

Requirements

• 1-2 years of experience in customer service, account management, or related roles.
• Strong communication and interpersonal skills to build effective relationships with clients and contractors.
• Detail-oriented with excellent organizational and follow-up skills.
• Proficiency with Microsoft Office applications; experience with CRM software is a plus.
• Self-motivated with the ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation for local travel to client sites.

Responsibilities

• Assist in managing day-to-day client communication and service delivery.
• Support contractor coordination including scheduling, compliance monitoring, and performance tracking.
• Help conduct site visits and inspections to ensure quality standards are met.
• Assist in resolving client issues and complaints promptly and professionally.
• Support the maintenance and updating of client records, Building Information Sheets (BIS), and other documentation.
• Contribute to the preparation of reports and operational plans.
• Assist with procurement and inventory management of supplies for client sites.
• Work collaboratively with team members to ensure high levels of client satisfaction.

Benefits

• City Wide Facility Solutions offers a competitive compensation structure to include comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k.
• City Wide prides itself on a culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development.
• As a people-centered culture, we also offer community-based enrichment, including paid time to support charities of choice!
• City Wide Facility Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees