Jr Data Center Technician

BGIS • Phoenix, AZ

1d • Onsite

About The Position

BGIS is seeking a Jr. Data Center Technician in Phoenix, AZ, to provide front-line support for facilities and systems within the raised floor areas of the Data Center. This role involves ensuring systems and associated data are securely protected and available for business operations. Support functions encompass planning, installation, maintenance, and ongoing operations of cabinets, equipment, and communication services. The Junior Data Center Technician will shadow existing Data Center staff, assist with regular duties during core hours, and may be required for after-hours work with manager approval.

Requirements

• Minimum of 1 year of experience with IT and networking systems, in a technical or operations capacity or equivalent work experience.
• Demonstrate proficiency with software tools such as Microsoft Office.
• Demonstrate proficiency with computer server hardware systems running Windows or UNIX/Linux operating systems.
• Show basic understanding of network hardware equipment and TCP/IP networking principles.
• Work collaboratively with customers, colleagues, and other service providers to plan and execute tasks.
• Demonstrate high standards for workmanship, organization, and cleanliness with tasks, equipment, and workspaces.
• Demonstrate a high level of safety awareness and is able to follow defined safety standards.
• Demonstrate good troubleshooting skills to investigate and resolve systems and infrastructure problems.
• Demonstrate strong customer service skills and maintain good relations with customers and colleagues.
• Demonstrate excellent verbal and written communications skills.

Nice To Haves

• Industry related technology certifications CompTIA (e.g. A+, Network +, Server +).

Responsibilities

• Conducts regular walks through Data Center during the day assessing systems for health alerts.
• Lifts servers and other equipment (up to 30 kg), working from ladders, running cables, working with hand tools and test equipment, etc.
• Completes physical installation and power-up (Rack & Stack) of servers, peripherals, and network equipment (under supervision of mentor).
• Assists with physical installation, dressing, and connection of fiber and copper communications cables.
• Completes assigned and scheduled tasks in a timely manner in accordance with customer deadlines.
• Provides visual inspection and status reporting services in response to customer requests.
• Documents work in designated ticketing systems, asset management systems, and other record keeping systems as required for reference and audit purposes.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees