Jr. Care Coordinator - Home Health

Pinnacle Career • Pinellas Park, FL

7d

About The Position

Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –– at home. Pinnacle Home Care, Florida’s largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for a Jr. Care Coordinator to join our award-winning team.

Requirements

• Must have a GED or high school diploma.
• Strong organizational skills with excellent attention to detail.
• Customer-service–oriented mindset with the ability to communicate professionally and compassionately.
• Comfortable working in multiple computer systems and digital platforms.
• Ability to multitask and adapt to changing patient or provider needs.
• Willingness to travel based on location needs (when applicable).
• Ability to collaborate effectively with internal teams, physicians, and healthcare partners.
• Exhibit organizational skills, professional appearance, behavior, and a service attitude toward the community and others.
• Must possess excellent prioritization and time management skills.

Nice To Haves

• A bachelor’s degree in a related field is preferred.
• A nursing background is a plus.

Responsibilities

• Conduct introductory welcome calls to patients, providing a positive first experience and setting expectations for services.
• Verify physician signatures on orders and follow up as necessary to ensure timely completion.
• Maintain ongoing communication with patients regarding their status and care coordination needs.
• Collaborate with physicians to verify surgical protocols and required documentation prior to patient admission.
• Provide updates to physicians, providers, hospitals, and other healthcare partners regarding patient status.
• Fax and email physician orders to obtain necessary signatures.
• Travel to hospitals, physician offices, or facilities as needed to secure signed orders (location-dependent).
• In certain cases, travel to meet patients onsite at hospitals or facilities. (location-dependent).
• Escalate challenges or barriers to the branch location or leadership team in a timely manner.
• Work collaboratively across departments to ensure smooth patient transitions and resolve issues efficiently.
• Attend meetings to discuss patient status as well as challenges that need to be addressed.
• Manage and maintain an up-to-date patient tracking list, including monitoring discharge dates, orders, and location changes.
• Ensure accuracy and organization of patient records and documentation across multiple computer systems.
• Support compliance with internal processes and healthcare regulations through accurate data management and communication.

Benefits

• Personalized, One-on-One Care : Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.
• Growth & Stability : Over two decades as Florida’s largest home health agency.
• Ongoing Professional Development : Free Continuing Education Units (CEUs) to support licensure and career advancement.
• Competitive Benefits & Perks : Including Daily an employee referral program where you can earn rewards.
• Recognized Excellence : Ranked as a USA Today Top Workplace.
• Flexible Scheduling : Enjoy a schedule that aligns with your personal priorities.
• Supportive & Fun Culture : Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED