Jr. Associate, People Operations

Wonder

2d • $22 - $29 • Remote

About The Position

We are looking for a detail-oriented Jr. Associate to join our People Operations team. In this hourly role, you will be the engine room of our daily HR operations, ensuring that our compliance requirements are met and our employees get fast answers to their questions. If you love checklists, clear processes, and helping things run smoothly, this is the role for you. The Impact You Will Make Workday Data Integrity: Serve as an owner of our People Data. You will meticulously process new hires, I-9 verification, job changes, termination and other employee transactions in Workday, ensuring 100% accuracy and data integrity. Compliance & Claims Administration: Coordinate the administrative side of unemployment claims and worker’s compensation cases (gathering documents, filing standard responses). Manage I-9 compliance, including handling reverifications and auditing for accuracy. Respond to background check inquiries and monitor clearance status. Tier 1 Stakeholder Support: Act as a friendly and responsive first point of contact for inquiries from employees, contingent workers, and HRBPs regarding HR processes, policies, and system support. Provide Tier 1 troubleshooting support for Workday Benefit Team Support: Serve as the first point of contact for benefits inquiries, guiding employees through Open Enrollment questions, helping them locate plan documents, and directing complex claims issues to our carriers or Benefits Manager. Operational Support: Support your fellow People Operations Analysts and HRBPs by running regular and ad-hoc reports, auditing data for accuracy, and assisting with core People Team programs. Continuous Improvement: Identify and suggest improvements to our Workday and existing business processes, collaborate with People Tech team to make them more efficient, scalable, and user-friendly.

Requirements

• Bachelor's degree in a related field OR 1-2 years of relevant experience (strong administrative or HR experience are a huge plus!).
• Extreme Attention to Detail: You catch the small mistakes that others miss and understand that data integrity is the foundation of everything we do. You can follow a workflow exactly and don’t cut corners on compliance (I-9s, etc.)
• Strong Technical & Analytical Skills: You have solid Excel skills (VLookups, Pivot Tables) and are comfortable manipulating data sets.
• Customer-Oriented Mindset: You are proactive, resourceful, and a clear communicator, dedicated to providing excellent support to our stakeholders.

Nice To Haves

• Direct experience using Workday for HR data management.

Responsibilities

• Workday Data Integrity: Serve as an owner of our People Data. You will meticulously process new hires, I-9 verification, job changes, termination and other employee transactions in Workday, ensuring 100% accuracy and data integrity.
• Compliance & Claims Administration: Coordinate the administrative side of unemployment claims and worker’s compensation cases (gathering documents, filing standard responses). Manage I-9 compliance, including handling reverifications and auditing for accuracy. Respond to background check inquiries and monitor clearance status.
• Tier 1 Stakeholder Support: Act as a friendly and responsive first point of contact for inquiries from employees, contingent workers, and HRBPs regarding HR processes, policies, and system support. Provide Tier 1 troubleshooting support for Workday
• Benefit Team Support: Serve as the first point of contact for benefits inquiries, guiding employees through Open Enrollment questions, helping them locate plan documents, and directing complex claims issues to our carriers or Benefits Manager.
• Operational Support: Support your fellow People Operations Analysts and HRBPs by running regular and ad-hoc reports, auditing data for accuracy, and assisting with core People Team programs.
• Continuous Improvement: Identify and suggest improvements to our Workday and existing business processes, collaborate with People Tech team to make them more efficient, scalable, and user-friendly.

Benefits

• We offer a competitive salary package including equity and 401K.
• Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees