JOURNEYMAN TECH-FIELD
About The Position
Wolter, Inc. is actively seeking dynamic Field Service Technicians to join their rapidly growing team out of the Buford location. Field Service Technicians are responsible for traveling to customer locations to repair powered industrial equipment, such as forklift trucks, aerial equipment, and floor cleaning equipment. Wolter, Inc. is among the fastest-growing privately owned businesses, on a mission to move, store, and power the world more efficiently. The company, which began in 1962, has evolved to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. They offer a range of products and services including new & used material handling equipment, service and training, robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, and complete engineered systems, all focused on improving operational productivity for customers.
Requirements
- Must have very good skills in repairing powered industrial equipment, with a minimum of two (2) years of experience repairing forklift trucks and/or other products we represent, to include all types of gas, diesel, and electric trucks.
- Must successfully complete any training courses required.
- Strong customer orientation.
- Must be a good communicator – written and verbal.
- Time management: the ability to organize and manage multiple priorities.
- Basic computer proficiency and laptop fundamentals.
- Must own tools necessary to perform repairs, per our recommended tool list.
- Must have a valid driver’s license and good driving record.
- Must be certified to operate material handling equipment (we will train).
- Commitment to company vision and mission.
Responsibilities
- Complete all service jobs that are assigned to you.
- Communicate with the Road Lead Technician on any unusual service problems encountered or for any technical assistance needed.
- Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
- Complete and submit all paperwork daily for jobs worked on (timecards, maintenance reports with customers’ signature).
- Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs.
- Identify jobs that should be sent to our shop for repair (due to complexity or safety reasons) and recommend they be sent in.
- Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see.
- Always adhere to safety rules and policies at all times.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Plan with company match
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- Critical Illness and Accident Insurance
- Flexible Spending Account
- Employee Assistance Program
- Tool allowance
- Uniforms for Technicians
- Subsidies for Safety Boots and Safety Glasses
- Paid Time Off, paid holidays, and more!
- Company service van
- Service laptop
- iPad
- Credit card
- Cell phone
- Internal support staff to assist
- Free technical training through our factory certified in-house trainers
- In-the-field technical support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
