Jobs Program Manager

Union Rescue Mission-posted 3 months ago
Full-time • Mid Level
Los Angeles, CA
101-250 employees
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The Jobs Program Manager connects Union Rescue Mission (URM) participants with education, training, and sustainable employment opportunities. Acting as a connector between job seekers and employers, this position cultivates partnerships with businesses, training providers, and community organizations while guiding participants through assessments, career planning, skill-building workshops, and job placement. This position blends workforce development, apprenticeship, planning, coordination, delivery, and project execution in conjunction with life transformation and emergency service teams across sites.

  • Serve as the primary manager between URM Jobs program participants and employment opportunities/employers.
  • Oversee and maintain partnerships with employers, unions, training providers, and workforce development boards to expand job placement options.
  • Visit employer and workforce development partner sites, creating pathways to sustain employment and workforce innovation opportunities.
  • Conduct labor market research to align training programs and workshops with current industry demand.
  • Manage jobs program representatives’ duties in preparing participants for hiring events, interviews, and apprenticeship programs.
  • Ensure the jobs program holds a high standard for completion of resumes, applications, and participant profiles to match candidates with suitable employers, collaborating with Jobs Program Representatives and Apprenticeship Coordinators.
  • Assist the Learning Center staff and team members with enrolling participants in vocational schools, certificate programs, and continuing education.
  • Maintain respectful and effective communication with internal and external stakeholders.
  • Track and report on program outcomes, including job placements, apprenticeships, and retention, with follow-up support provided on monthly, quarterly, and annual intervals.
  • Attend relevant meetings and prepare case notes and feedback on participant progress and attendance.
  • Encourage a growth mindset among guests regarding their educational and career development needs and goals.
  • Conduct other tasks and projects assigned by the Learning Center Director.
  • Commitment to URM mission, vision, and core values.
  • Encourage guests in their faith and growth in Jesus Christ.
  • High school diploma or equivalent required.
  • Associate or bachelor’s degree required.
  • Minimum of 3 years’ experience in workforce development, employment services, or job placement.
  • Strong knowledge of labor markets, workforce programs, and community resources, particularly in the Greater Los Angeles area.
  • Experience in nonprofit, social service, or government-funded employment programs, preferred.
  • Must have access to reliable transportation and provide proof of a current California driver’s license.
  • Bilingual (English/Spanish) skills, a plus.
  • Working knowledge of WIA/WIOA, DOR, or similar workforce development programs.
  • Understanding employment law, EEO regulations, and ADA requirements.
  • Familiarity with the challenges faced by justice-affected job seekers.
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