Job Matcher

Impact Services Corporation•Philadelphia, PA

34d•Onsite

About The Position

POSITION OVERVIEW: serve as career navigator for customers who have been determined work ready to manage and support their efforts to secure employment in an occupation of interest

Requirements

Bachelors degree in social work, human services, or related field; and or equivalent experience
Excellent verbal and written communication skills
Sound knowledge of Office computer software
Highly organized with ability to effectively track and coordinate information
Strong customer-centered approach to services
Knowledge of job search web sites and engines
Proficient in Microsoft Excel, Word, and Outlook
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Responsibilities

Provide job matching services in accordance with the Job Matcher Road Test manual developed by Mathematica
Participate in all job matching training and meetings scheduled by Philadelphia Works (PWI) and Mathematica
Interview customers who have been determined as work ready and referred by their Workforce Advisor (WA) including customers who are enrolling in occupational training, to assess work attitude, skills, occupational interests
Review Stepping Stones to Workplace Success and recommend available resources that are well-aligned to where the customer may need additional support
Identify jobs and careers or interest with customer to develop a job search plan that includes specific goals and tasks using the approach outlined in the Job Matcher Road Test manual
Ensure that the customer meets the qualifications of their occupation of interest
Provide one-on-one assistance to customer to review and upgrade resume, improving interviewing skills, or other areas to enhance job search success
Help the customer research and apply for job openings through PA CareerLink®, Indeed, Monster, and other employment search engines
Screen and refer customers to job openings available through CLNW Job Developers and System Wide Services Business Services Representatives and Business Services Liaisons, if open opportunities are well-aligned to the customers interests
Schedule customer to participate in on-site CLNW Hiring Fairs and Job Fairs hosted by other agencies
Meet regularly with customer to review job search activities and plans and provide additional supports as needed
Enter all customer job search activity in Mathematica developed Job Search Tracker
Cut and paste case notes and enter other required information into ClientTrack and CWDS
If job openings are not available in the customers area of interest, notify Job Developer Team Lead; this way, job development can be done with intentionality and in response to customer interest
Inform Job Developer Team Lead of employers with job openings for follow up by a Job Developer
Meet with customers Workforce Advisor on a regular basis to provide updates on job search activities and coordinate services provided to the customer
Refer customer back to Workforce Advisor for supportive services assistance and other areas of need
Assist customer in obtaining new employment if job ends or employment offering higher wages and career advancement opportunities
Provide other reports to the Job Developer Team Lead as required
Attend Impact meetings as required.