Job File Coordinator

GlissPortland, OR
19d$20Onsite

About The Position

GLISS is hiring for an established restoration company in NW Portland. This is an excellent opportunity to join a dedicated office team in a critical support role. The Job File Coordinator ensures accuracy of project files, documentation, and invoicing while maintaining strong communication between departments.

Requirements

  • High school diploma or GED required.
  • Previous office or estimating experience preferred.
  • Strong customer service skills, administrative abilities, and excellent communication.
  • Proficient in digital tools/software for documentation and reporting.

Nice To Haves

  • Experience in restoration, construction, or insurance industry is a plus.

Responsibilities

  • Monitor job file status and ensure accuracy in documentation daily.
  • Communicate with production crews to confirm all required documentation is captured on-site.
  • Create and review estimates based on job scope and photos.
  • Maintain an accurate Work in Progress board for active leads/projects.
  • Ensure client and program requirements are followed.
  • Review timestamps and job data to reflect accurate reporting/KPIs.
  • Complete and review job file documentation for audits and final uploads.
  • Perform internal audits to ensure estimates reflect all work performed.
  • Assist with job close-out activities, including coordination with accounting for invoicing.
  • Provide support to other departments as needed.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) retirement plan
  • Referral bonuses
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