Job Developer, Community Outreach and Intake Specialist (30458)

BIRCH FAMILY SERVICES INC•New York, NY

5d•$56,000 - $64,000•Onsite

About The Position

To directly grow the Birch Family Services employment program (New Frontier), develop work opportunities and engage/ support individuals and families in the community to understand adult employment services/ programs.

Requirements

BA required, Master’s preferred
Experience working with individuals with autism and other intellectual and developmental disabilities in the employment realm
2+ years of experience in job development and intake, or closely related
A proven track record of results for developing work opportunities and/or partnerships with businesses
Passion for helping make the job landscape more equitable for people with disabilities
Effective written and oral communication skills
Effective and demonstrable personal organization systems
Basic computer proficiency

Responsibilities

Work Opportunity and Experience Development
Collaborate with fellow Birch staff to deeply understand each person in need of work experience and thoroughly understand any unique barriers that must be considered to ensure a good match.
Coordinate and organize meetings with program members and their coaches (if needed) to ask the necessary questions or create mini-assessments to completely understand the person you’re developing opportunities for. This includes but is not limited to developing:
Volunteer experiences in a field of interest
Internship opportunities
Situational assessment sites that meet ETP program requirements and
Paid work opportunities in an integrated, competitive setting.
Outreach to and convincing potential employers and work experience sites (primarily going in-person, but also calling, emailing, leveraging other sites like LinkedIn) to bring on Birch’s program member(s). This can be done by helping modify existing jobs to better meet the program member’s needs and provide information on incentives and supports available to employers. A successful outcome is creating a true partnership with the business/ agency.
While each program member has an assigned coach who is also in charge of creating work experience opportunities aligned to where the person is at in their career journey, you are ultimately responsible for ensuring opportunities and experiences are created in a timely manner.
Community Outreach
You are responsible for seeking out and creating new relationships with schools, for-profit businesses, or other community organizations. In some cases, specific districts/ communities will be targeted. This work will include but is not limited to:
Contacting schools, creating a partnership, advising and supporting families and individuals
Creating and delivering presentations (in-person and virtual) on various topics intended to educate individuals and families about adult employment services and how to access them
Screening and Assessments
You are responsible for leading the screening of applicants for supported employment or pre-vocational training services. This includes, but is not limited to,
Developing and conducting assessments aligned to industries practices and standards, taking coursework to become more knowledgeable (and eligible) in delivering assessments and crafting key questions or learning experiences to assess present levels of skills with a potential program member.
Developing a person-facing report that serves as a blueprint for any individual seeking vocational services (whether those services are provided by Birch or a different agency).
Providing feedback/ input to Birch leadership on appropriateness of Birch/ OPWDD services for the individuals screened.
Identifying individuals in need of these services and coordinating with all necessary stakeholders to ensure a thorough and timely screening process.
Gathering, organizing and following up on required documentation needed to for an individual to join Birch’s employment program
Personal Organization
You are required to maintain personal organization systems that ensure you meet all deliverables for your position. This includes but is not limited to:
Task/ to-do lists for work with your supervisor or fellow Birch staff
Systems and routines for following up on written/ verbal communication to close the loop/ achieve the desired result
Routinely checking in and providing updates on your progress to goals/ performance outcomes
Maintaining your calendar to clearly identify for your supervisor how you’re spending your time (if needed)
This position will include the ability to regularly travel to the Bronx, Brooklyn, Manhattan and Queens
Communication and Documentation
You responsible for ensuring timely, clear and effective communication with all stakeholders, especially as it relates to meeting your deliverables. Timely communication (email, call, text) includes response times of no more than 48 hours from initial outreach from either internal or external stakeholders. Clear and effective communication ensures that all context and necessary information is conveyed so that the ultimate goal of securing work experience opportunities can be realized sooner.
Support
You will have the opportunity to meet with a coach/ supervisor at Birch once per week. You are expected to proactively:
Name progress towards the goals outlined for the position
Identify what’s on track and not on track and
Propose solutions and next steps that will help you meet goals and intended outcomes for the position.
Your coach is a resource towards meeting your goals, not in charge of your goals. To that end, this position requires a highly driven, self-motivated individual who is goal and outcomes driven. You are also expected to make connections with external partners who can provide advice and guidance towards effectively developing opportunities for program members along with recruiting individuals into Birch’s program.
Miscellaneous
You are required to participate in all required/mandated trainings, maintain all certifications related to job responsibilities (transcript for OPWDD and/ or ACCES-VR trainings),