Jewish and Foster Youth Mentoring Case Manager

Bellefaire JCB•Shaker Heights, OH

About The Position

The Case Manager is responsible for supporting Bellefaire JCB’s mentoring programs, including the Jewish Big Brothers Big Sisters Association (JBBBSA) and the Foster Youth Mentoring Program. The Case Manager maintains regular contact with their caseload and provides monthly support to mentors, mentees, guardians, and partnering agencies. This position requires flexibility, including evening and weekend hours, to effectively engage with mentorship matches and support program events. The programs serve youth ages 6–21 through community-based mentoring. Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention, and autism services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.

Requirements

Minimum Master’s Degree in Social Work or related field required
Valid Ohio LSW or LPC required
Skills/Competencies: Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.
Problem Solving & Decision Making: Recognize problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
Service Orientation: Anticipate, recognize, and meet the needs of others, whether they are clients or not.
Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions.
Experience: Experience working with children, adolescents and their families required.

Nice To Haves

Experience with the foster care system preferred.

Responsibilities

Provide supportive supervision to mentors, mentees, guardians, and contract agencies to maintain the integrity of mentoring matches through the full match life cycle (interview, training, introduction, ongoing supervision, assessment, closure).
Collaborate with colleagues and program leadership to ensure timely creation, monitoring, and support of new matches.
Conduct monthly individual check-ins and group meetings for mentors, mentees, and guardians as required by program guidelines.
Serve as a resource, referral source, and advocate to appropriate Bellefaire JCB and community services.
Remain in compliance with all BBBSA program standards, including required documents, policies, practices, procedures, and materials.
Contribute to the clinical record through timely, accurate documentation in accordance with licensing, accreditation, and program standards.
Maintain confidentiality of mentee and client information and handle all documentation according to agency guidelines.
Complete all necessary administrative tasks, including record keeping, staff meetings, supervision, volunteer committee staffing, and coverage of agency requirements.
Support and attend program events such as group outings, program fundraisers, volunteer appreciation events, and agency functions.
Assist with special events and annual meetings as required.
Maintain current required trainings, certifications, and licensure.
Uphold high ethical and professional standards, adhering to Agency policies and procedures.
Perform other duties as assigned by management.

Benefits

Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
100% paid parental leave for childbirth, adoption, and foster care
50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care