JAX Lead - Senior Systems Administrator

Perrygo Consulting Group•Jacksonville, FL

2d•Onsite

About The Position

Perrygo is a small, rapidly growing company; we are passionate about our employees as well as supporting our customers and their mission. We are excited for the opportunity to bring aboard highly motivated and energetic individuals to join our teams. Currently, we are seeking a Lead Senior Systems Administrator. This role supports a Navy customer in Jacksonville, FL. Job Description and Responsibilities: Senior SA to take ownership of the IT helpdesk workflow and serve as a point of contact for government tasking. The candidate must be comfortable taking direct orders from the client and translating them into action items for the contractor staff. Priority 1: Workflow Management & Government Liaison Must be capable of working directly with the Government Work Leader on projects, staffing, and strict timelines. Manage Helpdesk Ticket Flow: The candidate must actively manage the ticket load, assign specific tasks to a team of system admins, and enforce accountability. Must generate and present status reports to government leadership regarding ticket metrics and system uptime. Priority 2: Technical Execution & Compliance Environment: DON DoDIN attached network. Systems: Windows Servers 2022(host, vm, application, SQL, IIS, ECM, PDQ), Windows 11 engineering systems, IOT systems(3D modeling, IOT, shop floor system in systems in support of NAVAIR Fleet Readiness Center). Cybersecurity: The Lead is responsible for reducing operational risk. This includes supporting ATO(s), STIG, SCAP, SSP, and ensuring readiness for inspections. Automation: Patching/Packaging: Ownership of WSUS, PDQ, and Microsoft ECM. Auditing: Use Event Sentry for logging and auditing. Windows Event Forwarding. Priority 3: Documentation Must create and enforce the maintenance of SOPs, Knowledge Articles, and SSP STIG documentation

Requirements

High school Diploma, CSWF acceptable cert (CCSP; CISSP; CCNP Security; CompTIA SecurityX (formerly CASP+); FITSP-O; GIAC GFACT, and 7+ years of relevant experience OR Masters or PHD in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, or Software Engineering
Security Clearance: Top Secret (must be a US Citizen)
Must be capable of working directly with the Government Work Leader on projects, staffing, and strict timelines.
Manage Helpdesk Ticket Flow: The candidate must actively manage the ticket load, assign specific tasks to a team of system admins, and enforce accountability.
Must generate and present status reports to government leadership regarding ticket metrics and system uptime.
Environment: DON DoDIN attached network.
Systems: Windows Servers 2022(host, vm, application, SQL, IIS, ECM, PDQ), Windows 11 engineering systems, IOT systems(3D modeling, IOT, shop floor system in systems in support of NAVAIR Fleet Readiness Center).
Cybersecurity: The Lead is responsible for reducing operational risk. This includes supporting ATO(s), STIG, SCAP, SSP, and ensuring readiness for inspections.
Automation: Patching/Packaging: Ownership of WSUS, PDQ, and Microsoft ECM. Auditing: Use Event Sentry for logging and auditing. Windows Event Forwarding.
Must create and enforce the maintenance of SOPs, Knowledge Articles, and SSP STIG documentation

Responsibilities

Take ownership of the IT helpdesk workflow and serve as a point of contact for government tasking
Work directly with the Government Work Leader on projects, staffing, and strict timelines
Manage Helpdesk Ticket Flow: Actively manage the ticket load, assign specific tasks to a team of system admins, and enforce accountability
Generate and present status reports to government leadership regarding ticket metrics and system uptime
Reduce operational risk. This includes supporting ATO(s), STIG, SCAP, SSP, and ensuring readiness for inspections
Create and enforce the maintenance of SOPs, Knowledge Articles, and SSP STIG documentation

Benefits

Paid Time Off (PTO)/Sick Leave
11 Paid Holidays
Flexible Work Schedules (offering a healthy work-life balance whenever possible)
Employee Assistance Program (EAP)
Medical, Dental, and Vision
LTD/STD, AD&D, and Life-Employer Paid
Supplemental Life and Accident options
Health Savings Account (HSA) with employer contribution
401K Plan with employer Safe Harbor contribution
Profit Sharing Plan