Japanese Bilingual Assistant Property Manager, Multi-Family / Mixed-Use

Staffmark Group • New York, NY

79d • Hybrid

About The Position

We're looking for a highly organized and proactive Assistant Property Manager to join our Multi-Family / Mixed-Use Property Management Team in New York City. In this role, you'll be instrumental in supervising, controlling, and planning the day-to-day building management and property management operations. You'll work closely with the Property Manager to ensure the smooth and efficient running of our properties, contributing to resident satisfaction and owner objectives.

Requirements

• Strong understanding of property management principles and practices.
• Excellent administrative and organizational skills with a keen eye for detail.
• Proficiency in property management software (e.g., Yardi, AppFolio, RealPage) and Microsoft Office Suite.
• Exceptional communication and interpersonal skills, capable of building rapport with residents, owners, and vendors.
• Demonstrated ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Proactive problem-solver with a strong customer service orientation.
• Ability to obtain and maintain a relevant New York State real estate license within a specified timeframe after hire.
• Japanese and English bilingual skills (Business Japanese fluency is a must).

Nice To Haves

• Experience in property management, preferably in multi-family or mixed-use properties or knowledge of NYC housing regulations and landlord-tenant laws is a plus.

Responsibilities

• Operational Oversight: Assist the Property Manager in overseeing all aspects of daily property operations for multi-family and mixed-use buildings.
• Administrative Support: Maintain accurate property records, prepare reports, manage correspondence, and assist with lease administration, including renewals and move-ins/move-outs.
• Financial Management: Support budgeting processes, collect and post rent payments, manage accounts payable/receivable, and assist with financial reporting and reconciliations.
• Vendor Relations: Coordinate with and manage third-party vendors, including scheduling, overseeing work, and ensuring compliance with contracts and service agreements.
• Tenant & Owner Relations: Serve as a primary point of contact for residents, addressing inquiries, resolving issues, and fostering positive relationships. Communicate regularly with property owners, providing updates and ensuring their needs are met.
• Maintenance Coordination: Facilitate maintenance requests, coordinate repairs, and ensure preventative maintenance schedules are followed. Conduct property inspections to identify and address maintenance needs.
• Leasing Support: Assist with leasing activities, including showing units, processing applications, and preparing lease agreements, as needed.
• Compliance: Ensure properties adhere to all relevant local, state, and federal housing laws, regulations, and company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees