Janitorial Site Manager

Platinum Cleaning Facility Services•Cleveland, OH

4h•$50,000 - $55,000

About The Position

Join Platinum Cleaning & Facility Services (PCFS), a division of Healthcare Services Group, Inc., as a Site Manager. At PCFS, we are passionate about delivering exceptional service and maintaining clean, safe, and welcoming environments for our clients. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference! The Site Manager oversees a single account, ensuring smooth operational performance and maintaining client satisfaction across a single site. This role involves managing staffing, budgeting, and service quality, while maintaining efficient communication with assigned Client Services Managers (CSM) and clients. The site Manager ensures service delivery meets contractual obligations, optimizes labor and resources, and handles escalations. Collaboration with CSMs on client relationships is essential to drive operational success.

Requirements

Ability to manage site-specific operations and lead a team effectively.
Strong communication skills to collaborate with the Client Services Manager.
Experience in budget management and cost control.
Minimum 3 years of experience in janitorial or facilities management, preferably managing multiple sites

Nice To Haves

Bilingual (English & Spanish) preferred.

Responsibilities

Labor and Overtime Management: Adjust staffing levels across sites as needed to prevent overtime overruns and optimize labor usage.
Cleaning Supplies & Chemical Cost Control: Perform monthly inventory checks to avoid overstocking or shortages.
Consumable Supplies Management: Adjust orders based on trends and projected needs.
Site Inspections: Ensure corrective actions are taken promptly based on inspection findings.
Employee Retention: Engage with staff monthly, provide feedback, and implement professional development initiatives.
Client Communication & Escalations: Coordinate with the CSM for larger escalations, ensuring seamless communication and high service levels across sites.
Safety Compliance: Address any safety concerns and ensure proper safety equipment is available.
Employee Engagement: Regularly check in with employees to ensure their needs are met and concerns are addressed.
Timeliness of Reports & Meeting Deadlines: Ensure all reports are accurate and submitted on time to maintain smooth operations.
HR Documentation: Work closely with HR to ensure timely onboarding and compliance.
Budget and Hour Management Requests: Ensure adjustments align with client contracts and operational needs.
Payroll Processing: Collaborate with HR and finance to ensure error-free payroll processing.