Janitorial Site Manager

DFM Solutions•Kokomo, IN

About The Position

The Site Manager is responsible for janitorial management, ensuring the delivery of quality janitorial services. This role will provide leadership and direction to their team. Primary Goals and Responsibilities: Support in the implementation of short and long-term projects for client project Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity Compliance with all company’s safety policies/procedures in compliance with OSHA Demonstrate role model behavior for safety, integrity and ethical standards consistent with DFMS standards Monitor facility costs and expenses, including tracking material, labor and controllable utility costs and working with subordinates to manage and eliminate waste Responsible for coordinating staffing to meet schedules and customer requirements Manages budgets in accordance with scope of work Inspect buildings’ physical plant routinely to ensure that housekeeping services are at the highest level of quality standards Utilize data to develop trends and insights that will drive continuous improvement in the site performance Develop scope of services and assist in vendor negotiations for new and the maintenance of existing contracts Facilitates customer review and planning meetings Responds to customer concerns and inquiries Responsible for staff training and development, performance reviews, and disciplinary measures Manage site to achieve KPI and performance indicators Implements environmentally preferred practices at all locations Performs all other related duties as assigned Customer Relationship Management Develop and maintain positive relationship, being the primary interface with customer representatives. Collaborate to determine client expectations Ensure delivery of committed services and overall customer satisfaction Employee Management Establish and maintain a safety-first culture by promoting and driving safe work and best practices Collaborate with Operations team to provide continuous improvement to advance the quality of service delivery Maximize productivity, motivate employees and promote a collaborative teamwork environment

Requirements

Minimum 5 years of direct supervision of janitorial operations required
Demonstrated experience in managing operations in a fast-paced work environment
Exceptional customer relationship management skills
Ability to plan and manage with budget and time constraints
Safety and quality conscience
Strong organizational and prioritization skills
Proficient in MS Office
Excellent written, verbal and people skills

Responsibilities

Support in the implementation of short and long-term projects for client project
Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity
Compliance with all company’s safety policies/procedures in compliance with OSHA
Demonstrate role model behavior for safety, integrity and ethical standards consistent with DFMS standards
Monitor facility costs and expenses, including tracking material, labor and controllable utility costs and working with subordinates to manage and eliminate waste
Responsible for coordinating staffing to meet schedules and customer requirements
Manages budgets in accordance with scope of work
Inspect buildings’ physical plant routinely to ensure that housekeeping services are at the highest level of quality standards
Utilize data to develop trends and insights that will drive continuous improvement in the site performance
Develop scope of services and assist in vendor negotiations for new and the maintenance of existing contracts
Facilitates customer review and planning meetings
Responds to customer concerns and inquiries
Responsible for staff training and development, performance reviews, and disciplinary measures
Manage site to achieve KPI and performance indicators
Implements environmentally preferred practices at all locations
Performs all other related duties as assigned
Develop and maintain positive relationship, being the primary interface with customer representatives.
Collaborate to determine client expectations
Ensure delivery of committed services and overall customer satisfaction
Establish and maintain a safety-first culture by promoting and driving safe work and best practices
Collaborate with Operations team to provide continuous improvement to advance the quality of service delivery
Maximize productivity, motivate employees and promote a collaborative teamwork environment