Janitorial Operations Supervisor - Evening Shift

City Wide Facility Solutions • Henderson, NV

6h

About The Position

City Wide Facility Solutions is seeking a Janitorial Operations Supervisor for the Evening Shift. In this role, you’ll be responsible for conducting nightly site visits, ensuring work meets the highest standards, and fostering relationships with the cleaning crews who deliver our services. You’ll visit 5-8 job sites per night, making sure everything runs smoothly, resolving any issues, and helping develop our network of cleaning companies.
Why Join City Wide Facility Solutions?
We live by four key pillars: Growth, Trust, Excellence, and Drive. We thrive on these values by acting with urgency and purpose, always building lasting relationships. We don’t chase quick wins—we’re committed to doing things the right way. We win with integrity, period. This vision shapes our office culture and drives our mission to be the go-to partner for both our clients and the cleaning companies we collaborate with.

Requirements

• High school diploma required or equivalent experience in commercial janitorial services industry.
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
• Strong planning, organization skills, and attention to detail.
• Excellent communication and interpersonal skills.
• Must be innovative and strive for continuous process improvement.
• Ability to read and follow customized scopes of work and evaluate crew performance accordingly.
• Must be comfortable using a smartphone for reports, taking photos, and communicating via mobile software.
• A valid driver’s license and reliable transportation to visit multiple job sites every evening.
• Constant sitting, bending, standing, and walking.
• Ability to lift up to 25 pounds.

Nice To Haves

• Building, facilities, janitorial or similar industry experience a plus!
• CRM experience preferred.
• Bilingual abilities in English and Spanish are a plus, as many of our cleaning company owners and crews primarily speak Spanish.
• Strong leadership with the ability to balance feedback—motivating crews by recognizing their efforts while addressing areas for improvement.

Responsibilities

• Support and manage cleaning crews: Partner with the owners and teams of our cleaning companies, communicating client needs clearly and providing constructive feedback to help them succeed.
• Nightly site visits: Drive to 5-8 different sites each night, ensuring work aligns with customized scopes of work and resolving any issues that arise.
• Communication: Speak directly with the owners of cleaning companies and crews every evening, ensuring alignment on performance and expectations.
• Inspection review: Work closely with daytime Facility Solutions Managers to review inspections and provide feedback to the night crews.
• Problem-solving: Address client concerns and requests promptly, ensuring all issues are resolved within 24 hours.
• Reporting: Submit detailed nightly reports using mobile software, including photos and key updates. Precision and timeliness are essential.
• Develop relationships: Help strengthen and grow our network of trusted cleaning companies by nurturing relationships and identifying top performers.

Benefits

• Medical, dental, and vision insurance to keep you and your family feeling your best.
• Ancillary benefits for added peace of mind (life insurance, disability, etc.).
• 401(k) matching to help you build a strong financial future.
• Car allowance and phone allowance: We'll help cover the tools you need to succeed.
• Ongoing training and development opportunities to help you reach your full potential.
• A supportive and collaborative team environment.
• Paid time off (PTO) to recharge and spend time with loved ones.
• Opportunities to give back and make a positive impact in the Las Vegas community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED