Janitorial Area Manager Birmingham & surrounding areas

Bluechip Pros•Birmingham, AL

1d•Onsite

About The Position

Area/Account Managers will lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly, and attractive conditions. They will also perform a variety of technical tasks relative to assigned areas of responsibility. Area/Account Managers are expected to deliver desired results while staying financially responsible within budget guidelines and are responsible for driving and obtaining new business through their market.

Requirements

Ability to lead, oversee, and review the daily work of staff.
Ability to deliver desired results while staying financially responsible within budget guidelines.
Ability to drive and obtain new business.
Strong communication skills to resolve concerns, provide updates, and coordinate with various stakeholders.
Knowledge of HR processes for employee issues, recruitment, and onboarding.
Financial management skills for reviewing budgets, payroll, and managing overtime.
Safety management knowledge, including OSHA requirements, safety inspections, and incident reporting.
Proficiency in using timekeeping systems like EPay and Blue Force.
Organizational skills for scheduling, resource management, inventory maintenance, and conducting audits.

Responsibilities

Lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities.
Ensure clean, orderly, and attractive conditions in assigned buildings/facilities.
Perform a variety of technical tasks relative to assigned areas of responsibility.
Deliver desired results while staying financially responsible within budget guidelines.
Drive and obtain new business through their market.
Monitor the daily performance of staff to ensure the team is meeting/exceeding client expectations.
Communicate consistently with direct reports to resolve concerns in a timely manner.
Ensure direct reports and clients have functional location schedules two weeks in advance.
Enforce proper uniform attire for all employees daily.
Establish schedules, work goals and methods for providing cleaning services.
Identify resource needs and review needs with appropriate management staff.
Allocate resources accordingly utilizing staff input.
Partner with HR to handle employee issues.
Identify high performers for potential leadership opportunities.
Review budget and payroll reports to track financial results on a daily basis.
Monitor punches and attendance for accuracy and consistency and address manual punches.
Monitor attendance daily.
Attend and participate on weekly Regional calls, reviewing personal performance.
Consistently use EPay to maintain business continuity.
Prohibit manual punches.
Terminate employees in the system within the first week of separating from company.
Ensure salaried employees enter their time into Blue Force weekly.
Minimize exception clocking’s by providing ongoing employee training.
Anticipate hiring needs and keep job postings current within 5 days, withdraw old postings with HR assistance.
Develop and execute a recruitment strategy for each area/location.
Email all background check requests to [email protected].
Process new hire paperwork for new hires per the processes established by HR.
Onboard new hires on their first day, including reviewing role responsibilities, training on timekeeping system, presenting company policies/procedures/code of conduct, and safety training.
Ensure uniforms are ordered and delivered to new hires by their first week.
Order supplies in advance and anticipate orders within budgets monthly.
Submit equipment repairs in a timely manner to Bill Faulhaber, Central expenses to Expense @bluechip-pros.com, and Operations VP once Regional Manager reviews and approves.
Perform preventative maintenance of equipment to keep in prime working condition.
Maintain equipment inventory by location.
Maintain a consistent visitation schedule for location audits and communicate plan to the Regional Manager and VP of Operations via email.
Provide daily status updates with successes and areas of concern to the Regional Manager; create action plans to address concerns.
Conduct consistent quality control audits at each location and immediately address any issues that are uncovered in audits.
Address customer call outs/notifications within 24 hours and develop a plan of action to address those needs.
Oversee OSHA required safety trainings at locations.
Ensure that Supervisors are performing weekly informal safety inspections and monthly formal safety inspections.
Work with safety, security, and clients to report potential problem areas.
Create and monitor safety exposure plans at each site and ensure they’re current.
Assure all SDS sheets and manuals are in the janitorial closets.
Report all incident/accident reports Immediately.
Maintain 100% utilization of approved budgets hours per week for Mall Accounts.
Ensure Overtime is restricted to Mall approved hours in advance and communicate back to the CFO, VP of Operations, and the Accounts Receivable Manager.
Communicate changes to budgeted hours by any center to the CFO, VP of Operations, and the Account Receivable Manager.
Encourage the team to seek out future business opportunities and submit tracker weekly.
Strive for two conversations weekly that may lead to future business.
Submit additional business per diem purchase order tracker weekly.
Sell out of scope work at current client sites.