Full-Time - Janitorial Account Manager - Melbourne, FL 32901
About The Position
The Account Manager at Marsden South oversees a team of General Cleaners, Porters and Floor Techs for a key account in Melbourne, FL 32901. Through strong communication and company support, the Account Manager will focus on these key areas: Leadership - Demonstrate leadership and retaining the right people to support the growth of our account. Employee Engagement - Engaging and having direct contact with our workforce every day to create a great employee experience. Customer Engagement - Creating "Raving Fans" of our client through positive customer relationships. Growth - Identifying opportunities that improve our client's services and deliver growth. Safety - Proactively lead safety initiatives to ensure a safe work environment for all employees.
Requirements
- Ability to manage and train teams on hazardous waste handling procedures.
- Demonstrated strong leadership, team building and coaching, as well as the ability to motivate people, assess and develop employee skills
- Highly motivated and results oriented
- Strong analytical and decision-making skills
- Ability to identify and solve complex problems
- High emotional intelligence
- Excellent oral and verbal communication skills
- Strong continuous improvement mindset
- Highly adaptable to changes in the work environment and competing demands
- 1-3 years of leadership experience leading a team in a Janitorial, distribution services, manufacturing, mechanical or other service-related industry.
- Demonstrated ability to provide leadership with responsibility for a decentralized workforce
- Hands-on experience in a janitorial capacity
- 18 years of age or older
- Previous management experience required
- Ability to perform physical tasks as needed
- Able to lift up to 30lbs.
Nice To Haves
- Bilingual Preferred: Spanish/English
Responsibilities
- Directs and manages team of General Cleaners/Floor Techs
- Develops and maintains relationships of trust and engagement with on-site client
- Ensures standards for service quality, equipment, safety and performance are maintained and that cost-effective resources are used to maximize service standards
- Develops, monitors, and reports on operating costs within functional areas. Makes recommendations and implements solutions.
- Builds a culture of work safety and leads by example with one's own safe behavior
- Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with Company policy. Consults with Human Resources and Talent Acquisition as appropriate
- Conducts regular operations staff / training meetings with all direct reports
- Manages budget and controls expenses effectively
- Uses Microsoft Office-based cost management system to audit budget for account, which include: labor, supplies, leases and equipment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Administrative and Support Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
