J1 Intern - F&B Front of House (12 Month J1 Visa Program)

Omni Hotels & Resorts•Austin, TX

6d•Onsite

About The Position

Omni Hotels & Resorts is seeking a J1 Intern - F&B Front of House (12 Month J1 Visa Program) for the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 F&B Front of House Intern (12 Month J1 Visa Program): The training phases will clearly demonstrate a balance between the participants learning opportunities and their contributions to the organizations in which they are placed. The participant to be introduced to Omni restaurant outlet’s operations and services to gain knowledge of Omni’s overall service standards and how operational roles interrelate to create a successful restaurant operation and to provide exemplary guest service experience.

Requirements

Must have and maintain current Texas Food Handlers and TABC certifications.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
Must be able to work in a fast paced environment and multi task.
Must be able to work flexible shift including nights, weekends, and holidays.

Responsibilities

Greet guests warmly and professionally, using names when known.
Escort guests to tables and present menus with elegance.
Provide detailed menu knowledge, including ingredients, preparation methods, and pairing suggestions.
Take orders accurately and ensure timely delivery of food and beverages.
Handle special requests, dietary restrictions, and cultural preferences with discretion.
Recommend and serve wines, cocktails, and specialty beverages.
For bartenders and sommeliers: craft drinks to exacting standards and offer pairing advice. Maintain knowledge of wine lists, vintages, and spirits.
Suggest enhancements (e.g., wine pairings, chef specials) to elevate the guest experience.
Personalize service based on guest preferences and previous visits.
Recognize VIPs and repeat guests, tailoring service accordingly.
Ensure tables, linens, glassware, and silverware are spotless and elegantly arranged. Maintain cleanliness and ambiance in dining areas throughout service.
Reset tables promptly and discreetly between seatings.
Use POS systems to input orders and process payments accurately.
Coordinate with kitchen and back-of-house teams to ensure smooth service flow.
Monitor inventory of service items and report shortages.
Please note, you will rotate through various roles and outlets while training in F&B.