J Camps Admin and Outreach Coordinator

The Associated and its Agencies • Owings Mills, MD

2d • $19 - $20

About The Position

Under the supervision of the Senior Director of J Camps, The J Camps Admin and Outreach coordinator is responsible for providing administrative support for the J Camps department. This role involves working closely with J Camp families and J Camp staff to ensure that registrations, paperwork, and payment information are accurate and properly entered into the J Camps software systems. The coordinator also oversees J Camps community engagement and maintains relationships with partner organizations. Additionally, this position is responsible for creating systems to maintain organization of both camper and staff information and paperwork, as well as preparing and sharing rosters and reports as necessary.

Requirements

• Strong customer service skills
• Prior experience in an administrative capacity preferred.
• Ability to collaborate effectively in a team environment, work independently, and manage multiple tasks while meeting deadlines.
• Desire to make a positive impact on the lives of young people.
• Demonstrated ability to communicate effectively with parents and campers.
• Excellent interpersonal skills.
• Excellent written and verbal communication skills.
• Highly organized, with a strong emphasis on attention to details.
• Flexibility to work some evenings and weekends; full availability required during the camp season, (May- August), with no vacation during that time.
• Comfortable with Jewish traditions and practices.
• Proficient in Microsoft Office Suite, including Excel, Word and Outlook

Nice To Haves

• Prior experience in managing paperwork and office files is a plus.
• Prior experience working in a summer camp or youth-oriented setting is preferred.

Responsibilities

• Communicate professionally and effectively with parents, campers, directors and JCC staff.
• Serve as a concierge for parents and collaborate with the camp team on camper recruitment and retention for J Camps and J Kids
• Work with the camp team to implement a recruitment plan to attract new camper families.
• Implement a lead follow-up protocol and ensure consistent follow-through for J Camps and J Kids
• Send monthly birthday cards to J Camps families to maintain engagement
• Oversee community partnerships and take the lead on tabling events, including those held on weekends or evenings.
• Accurately input payment and additional camper information into our J Camps CRM systems including CampMinder and Salesforce/Traction Rec.
• Collaborate with the HR department to manage and collect seasonal staff paperwork.
• Work with Assistant Director of J Camps to plan recruitment events
• Create camper recruitment events such as the Howard County reunion
• Lead the planning of the annual staff reunion
• Implement system for collecting and organizing camper and staff forms
• Oversee and manage the indoor and outdoor camp offices, camp closets, and all camp supplies
• Supervise seasonal camp administrative staff
• Collaborate with the Assistant Director of J Camps to complete the following tasks in CampMinder:
• Create and distribute weekly rosters and reports to all J Camps Directors during the summer.
• Review and finalize new camper registrations and process applications.
• Manage CampMinder reports including but not limited to, bunking, transportation, carpool, and busing capacity reports.
• Oversee the camper waitlist and communicate with waitlisted families.

Benefits

• The JCC offers a comprehensive benefits package including generous time off, paid holidays, health, dental and vision insurance, 401(k) employer match, FSA/HSA options, life insurance, long term disability, complimentary membership to the Jewish Community Center, discounts on programs including preschool and summer camp, and wellbeing programming.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees