ITSM Problem Analyst
About The Position
We are seeking a highly motivated and experienced ITSM Problem Analyst to join our dynamic IT team within the automotive sector. This high-impact role is instrumental in ensuring the reliability and continuity of our IT services by proactively identifying, analyzing, and resolving the root causes of recurring incidents across our complex manufacturing and operational environments. The ideal candidate will be a strategic thinker with strong analytical skills and a proven track record in IT Service Management (ITSM) best practices. At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation. We believe that freedom of movement drives human progress. Ford Information Technology (IT) is shaping the future of mobility by redefining the transportation landscape, enhancing the customer experience and improving people’s lives. Join the Ford family as we change the way the world moves.
Requirements
- strategic thinker
- strong analytical skills
- proven track record in IT Service Management (ITSM) best practices
Responsibilities
- ensuring the reliability and continuity of our IT services by proactively identifying, analyzing, and resolving the root causes of recurring incidents
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
