Ito Omakase Host - On Call

Fontainebleau Las Vegas•Las Vegas, NV

3d•Onsite

About The Position

The Host/Hostess will be the first point of contact for our guests, greeting them with a warm smile and providing a positive first impression of our restaurant. Exceptional customer service skills, organizational abilities, and attention to detail will be vital in ensuring our guests have a seamless and enjoyable dining experience from the moment they arrive.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required
Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service
Strong communication skills to interact effectively with guests and members in a fast-paced environment
Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
Work in a fast-paced, busy, and somewhat stressful environment
Member must be able to qualify for licenses and permits required by federal, state, and local regulations.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.
The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Nice To Haves

Previous experience as a host or in a similar guest-facing role preferred

Responsibilities

Greet guests with a friendly and welcoming demeanor as they enter the restaurant, making them feel valued and appreciated
Manage the seating chart and ensure guests are seated promptly and efficiently according to reservations, party size, and server availability
Maintain an organized waiting list during peak hours and provide estimated wait times to guests with accurate communication
Address special seating requests and accommodate guests with specific needs, such as highchairs, booster seats, or wheelchair access
Offer menus to seated guests and provide brief explanations of any specials or promotions
Assist in managing reservations, answering phone calls, and confirming upcoming bookings
Respond to guest inquiries, provide information about the restaurant, and answer questions about the menu or services
Assist guests with coat check services, if available, to ensure a pleasant and organized experience
Maintain a clean and tidy entrance area, ensuring it is free of clutter and welcoming to guests
Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary