IT Workplace Engineer

WK Kellogg•Battle Creek, MI

17h•Hybrid

About The Position

At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 119 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort. The IT Workplace Engineer is responsible for ensuring that WK Kellogg Co’s digital collaboration, communication, and productivity ecosystem is secure, efficient, user friendly, and aligned to modern workplace standards. This role leads engineering and administration efforts across Microsoft 365 identity, device, and collaboration services, with a strong focus on Intune, Azure/Entra ID access management, and endpoint deployment. As a Tier 3 escalation point for Workplace Technology, this position plays a critical part in maintaining operational stability, driving modern workplace adoption, and supporting strategic initiatives that improve employee experience. This role is eligible for hybrid work arrangement. This incumbent must have the ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position. Must be able to use effective verbal and written communication skills on a daily basis. Must have the ability to work in conditions that include multiple and sometimes conflicting priorities, extended work schedules, and specific time constraints. Ability to lead, align, manage, resolve conflict, and work in an ever-changing environment.

Requirements

Strong hands-on experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive, Intune).
Experience supporting enterprise‑scale collaboration environments.
Expertise in endpoint management using Intune, Autopilot, device compliance, and configuration profiles.
Knowledge of Teams governance, SharePoint architecture, and collaboration frameworks.
Solid understanding of Microsoft Defender security stack and M365 compliance capabilities.
Solid understanding of Active Directory in hybrid and Azure-only environments.
Exposure to scripting and automation with PowerShell and Graph API.
Ability to manage complex technical issues and act as Tier‑3 escalation.
Self‑learner with strong curiosity and initiative
Self-driven and capable of working independently
Strong problem‑solver
Effective team collaborator

Nice To Haves

Familiarity with Azure Virtual Desktop.
Exposure to Power Platform (Power Automate, Power Apps, Power BI).
Experience with telephony SBC’s and PBX’s
Relevant certifications (Microsoft 365 Administrator, Azure Fundamentals, ITIL, CompTIA).

Responsibilities

Administer and maintain Exchange Online, SharePoint Online, OneDrive, Teams, and Intune.
Oversee licensing, service health, and tenant wide configuration.
Support architecture, permissions, governance, and collaboration models in Teams and SharePoint.
Lead the engineering, administration, and optimization of Microsoft Intune, ensuring secure device management, compliance enforcement, and streamlined provisioning across the enterprise.
Oversee Azure/Entra ID access management, including Conditional Access, role-based access controls, and identity governance to maintain a resilient security posture.
Provide guidance and support for collaboration platforms such as Teams and SharePoint, ensuring they remain well governed and aligned with organizational standards.
Leverage scripting and automation (e.g., PowerShell, Graph API) to streamline configuration management, device provisioning, policy deployment, and troubleshooting workflows.
Leverage Microsoft Intune to manage corporate devices and ensure compliance.
Deploy and maintain configuration profiles, compliance baselines, and app protection policies.
Support Windows Autopilot and Azure Virtual Desktop environments.
Develop, maintain, and optimize Windows imaging solutions to support deployment models.
Create and manage application and configuration packages for cloud-based provisioning through Microsoft Intune, ensuring reliable deployment across diverse device types.
Support and enhance Windows Autopilot, Azure Virtual Desktop, and related cloud provisioning workflows to deliver consistent and efficient end user experience.
Optimize and support Teams services with a focus on meeting performance, calling reliability, policy configuration, and cross tenant collaboration controls.
Provide engineering level support to maintain consistent performance, governance alignment, and operational stability across enterprise collaboration experiences.
Support to all Teams device ecosystems (Teams Rooms, panels, certified peripherals)
Tenant-level configuration (external access, guest access, app governance)
Work with Cybersecurity to securely configure Microsoft Defender for Office 365, Defender for Endpoint, and Microsoft Purview.
Maintain compliance by enforcing device, identity, and access policies via Intune and Azure/Entra ID.
Provide engineering support for remediation, validation of Conditional Access, and risk mitigation across Microsoft 365 and endpoint environments.
Participate in roadmap planning, change management, and feature rollouts.
Define governance for Microsoft 365 Groups, Teams, and SharePoint.
Evaluate new Microsoft 365 features and emerging workplace technologies.
Serve as Tier 3 escalation for complex workplace incidents and service requests.
Ensure a secure, consistent, and positive user experience across collaboration tools and devices.
Monitor service health and performance across Intune, Teams, and Azure/Entra ID.
Use telemetry, analytics, and admin center insights to identify trends, prevent service degradations, and recommend targeted improvements.