IT User Support Manager
The Leona M. And Harry B. Helmsley Charitable Trust•New York, NY
494d•$127,000 - $136,000
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About The Position
The Information Technology User Support Manager at Helmsley is responsible for overseeing the Helpdesk operations, managing IT support staff, and ensuring effective communication and resolution of IT issues. This role involves mentoring team members, managing IT inventory, supporting A/V technology, and coordinating training initiatives. The position requires collaboration with the Director of Information Technology and external Managed Service Providers to enhance IT support services and improve operational efficiency.
