IT User Support and Tester for Crypto and Cross Domain Solutions

General Dynamics Mission Systems, Inc•Scottsdale, AZ

About The Position

Help make the technologies, products and services that make a difference. That’s the opportunity that’s waiting for you at General Dynamics Mission Systems. We help our nation’s heroes keep our nation safe by creating solutions so advanced, they redefine innovation for the world. It’s an amazing challenge. And it’s waiting for you now. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between. Exceptional communication and technical skills are essential as we’ll rely on you to be involved in every phase of an application throughout its lifecycle, consulting and collaborating with business leaders, end users, IT staff, vendors and other third parties. Your tasks include job automation, running batch jobs, running SQL scripts, reviewing logs, system and application monitoring, maintenance, patch management, software upgrades, file transfers, backups, incident/problem troubleshooting and support. You’ll also perform operational support responsibilities including application maintenance, application configuration and performance tuning, account management, installation of software upgrades, user support, and systems monitoring as well as ensure that the application layer is optimally configured for seamless integration and operability with OS, database, middleware, network, web services, and other interrelated technological components.

Requirements

A Bachelor’s degree in Information Technology, Systems Administration, and/or related field or equivalent experience, plus 2 years of related experience or Master’s degree
Strong experience supporting critical application software (local, network installed and SaaS) to include troubleshooting, research, ability to read and comprehend technical manuals, and maintain procedural documentation
Comprehensive knowledge on server architecture and understanding of virtualization technologies, storage systems, enterprise security practices, and replication technologies
Department of Defense Secret security clearance is required at time of hire.
Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
Due to the nature of work performed within our facilities, U.S. citizenship is required.

Nice To Haves

Team player who thrives in collaborative environments and revels in team success
Experience as a developer, systems integrator, systems engineer, solutions architect, or similar, strongly preferred
Comprehensive knowledge of SQL scripts and other scripting languages, and experience with batch automation and automation tools