IT User Support and Tester for Crypto and Cross Domain Solutions
About The Position
Help make the technologies, products and services that make a difference. That’s the opportunity that’s waiting for you at General Dynamics Mission Systems. We help our nation’s heroes keep our nation safe by creating solutions so advanced, they redefine innovation for the world. It’s an amazing challenge. And it’s waiting for you now. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between. Exceptional communication and technical skills are essential as we’ll rely on you to be involved in every phase of an application throughout its lifecycle, consulting and collaborating with business leaders, end users, IT staff, vendors and other third parties. Your tasks include job automation, running batch jobs, running SQL scripts, reviewing logs, system and application monitoring, maintenance, patch management, software upgrades, file transfers, backups, incident/problem troubleshooting and support. You’ll also perform operational support responsibilities including application maintenance, application configuration and performance tuning, account management, installation of software upgrades, user support, and systems monitoring as well as ensure that the application layer is optimally configured for seamless integration and operability with OS, database, middleware, network, web services, and other interrelated technological components. What you’ll experience: Technologies that aren’t just top-notch, they’re often top-secret A team of bold thinkers committed to exploring what’s next Opportunities to gain new knowledge - as it’s discovered
Requirements
- A Bachelor’s degree in Information Technology, Systems Administration, and/or related field or equivalent experience, plus 2 years of related experience or Master’s degree
- CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
- Strong experience supporting critical application software (local, network installed and SaaS) to include troubleshooting, research, ability to read and comprehend technical manuals, and maintain procedural documentation
- Comprehensive knowledge on server architecture and understanding of virtualization technologies, storage systems, enterprise security practices, and replication technologies
Nice To Haves
- Team player who thrives in collaborative environments and revels in team success
- Experience as a developer, systems integrator, systems engineer, solutions architect, or similar, strongly preferred
- Comprehensive knowledge of SQL scripts and other scripting languages, and experience with batch automation and automation tools
Responsibilities
- job automation
- running batch jobs
- running SQL scripts
- reviewing logs
- system and application monitoring
- maintenance
- patch management
- software upgrades
- file transfers
- backups
- incident/problem troubleshooting and support
- application maintenance
- application configuration and performance tuning
- account management
- installation of software upgrades
- user support
- systems monitoring
- ensure that the application layer is optimally configured for seamless integration and operability with OS, database, middleware, network, web services, and other interrelated technological components
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
