IT Training Expert

FeufoStoughton, MA
4d

About The Position

We are seeking a Training Subject Matter Expert to join our IT Department . The ideal candidate will develop and deliver IT training programs, ensuring employees have the necessary skills and knowledge to effectively use technology tools and systems.

Requirements

  • Bachelor’s degree in IT, Education, or a related field (or equivalent experience)
  • 2+ years of experience in IT training, technical support, or instructional design
  • Strong knowledge of Office 365, Active Directory, and IT systems
  • Excellent communication and presentation skills
  • Ability to simplify complex IT concepts for non-technical users

Responsibilities

  • Develop and implement IT training programs for employees
  • Design instructional materials and training guides
  • Conduct in-person and virtual training sessions
  • Assess training needs and recommend improvements
  • Provide ongoing support and troubleshooting for IT-related queries
  • Collaborate with IT and HR teams to enhance learning initiatives
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