IT Technician Hiawatha

Amberwell Health • Hiawatha, KS

10d • Onsite

About The Position

Provides technical support to end users. Installs and maintains the organizations client hardware and software. Troubleshoot problems and resolve them in a timely manner.

Requirements

• High School or GED
• 0-2 years of experience in a similar role
• Experience troubleshooting systems
• Skilled in software installation
• Proficient with Windows OS
• Excellent written and oral communication skills
• Familiar with a range of software and hardware
• Organizational
• Verbal
• Interpersonal
• Customer Relations
• Analytical
• Grammar/Spelling
• Read/Comprehend written instructions
• Follow verbal instructions
• Computer
• Clerical
• Manage stress appropriately
• Make decisions under pressure
• Manage anger/fear/hostility/violence of others appropriately
• Handle multiple priorities
• Work alone

Nice To Haves

• Associates degree in computer science or engineering or related field, preferred
• A+ and Network+ Certification, preferred

Responsibilities

• Install and configure hardware and software components
• Repair or replace damaged hardware
• Upgrade systems to enable compatible software
• Install and upgrade antivirus software
• Travel to client sites
• Perform tests on new hardware and software
• Define software, hardware and network requirements
• Troubleshoot hardware and software issues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees