IT Technician

Revel Staffing • Austin, TX

20d • Onsite

About The Position

A leading defense manufacture is seeking a skilled and dependable IT Technician to provide on-site technical support for end users and enterprise systems. The ideal candidate is customer-focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.

Requirements

• High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent).
• Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications.
• Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
• VantageClear Certification (or equivalent Security credential) required.

Responsibilities

• Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.
• Install, configure, and maintain operating systems, applications, and enterprise tools.
• Manage imaging, deployment, asset tagging, and hardware logistics.
• Respond to VIP or executive-level support requests.
• Diagnose and resolve network connectivity issues including port activations and switch-level troubleshooting.
• Maintain accurate documentation of incidents, service requests, and asset records.
• Follow company IT policies, security standards.
• Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues.

Benefits

• Competitive pay based on experience.
• Comprehensive health, dental, and vision coverage.
• Paid time off and retirement plan options.
• Ongoing training and professional development opportunities.
• Work in a secure, compliance-driven environment supporting critical IT operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED