IT Technician

DT Professional Services•Norco, CA

2d•$33

About The Position

DT Professional Services is seeking an entry-level IT Technician to support our NSWC team in Corona, CA! You will be responsible for providing technical support and assistance to our employees and clients, ensuring the smooth operation of computer systems, networks, and software. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a commitment to delivering high-quality service. There is an estimated 35%+ travel per year aboard U.S. Navy ships. More about DT Professional Services: We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success! DT Professional Services is HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services. Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees.

Requirements

Active Secret Clearance
2+ years of experience in IT support or a similar technical role
CompTIA Security+ certification (required before hire)
Ability to travel 35%+ annually (trips may last 1–4 weeks)
Ability to lift up to 35 lbs and perform physical tasks such as climbing ladders, kneeling, or maneuvering in confined spaces
Proficiency in Windows Server 2019, Windows 11, and Linux operating systems
Strong understanding of networking protocols and troubleshooting techniques
Experience with Microsoft Office 365, Active Directory, and common business applications
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills; ability to explain technical procedures clearly
Ability to work independently and collaboratively within a team environment

Nice To Haves

2+ years of database, network administration, or system administration experience
Experience with virtualization technologies such as VMware or Hyper-V
Knowledge of cybersecurity best practices and tools
Familiarity with cloud services such as AWS or Azure
Ability to script and automate tasks using PowerShell or similar tools
Additional certifications such as CompTIA A+, Network+, etc.
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field

Responsibilities

Provide technical support for hardware, software, and network issues
Install, configure, and maintain computer systems and peripherals
Troubleshoot and resolve technical problems in a timely and efficient manner
Perform regular maintenance and updates on IT equipment and software
Assist in the setup and deployment of new hardware and software
Manage user accounts, permissions, and access controls Monitor system performance and ensure optimal operation
Document and track support requests and resolutions using a ticketing system
Provide training and guidance to end-users on IT best practices and tools
Collaborate with other IT team members to develop and implement IT policies and procedures
Stay current with emerging technologies and industry trends to provide innovative solutions
Strong interpersonal and communication skills