IT Technician
About The Position
Jedson Engineering is an Engineering Consultancy headquartered in Cincinnati, OH. We provide full-service engineering, procurement and construction management services to industrial process manufacturers that operate in pulp & paper, chemical, consumer products, power, heavy industrial, and food & beverage markets. We are in a significant growth mode and it’s an exciting time to be joining our business! Jedson is looking to expand our IT team, and is looking for a skilled IT professional in our Cincinnati, OH office. This role will involve everything IT, and will include help desk support, cybersecurity, new hire equipment setup, and more.
Requirements
- Thorough knowledge of the Windows Operating System, ideally with 1-2 years of experience with troubleshooting and performing a clean OS rebuild.
- Proven experience in laptop and desktop repair (minimum 1–2 years preferred).
- Familiarity with windows settings, system recovery, and virus removal.
- Excellent communication, time management, and organizational skills
- Ability to lift up to 50 lbs
Nice To Haves
- Experience with new laptop deployment and getting new hires setup in our system is a plus.
Responsibilities
- Perform hardware diagnostics, upgrades, and repairs on laptops and desktop computers
- Troubleshoot operating systems on employee devices to determine root cause of technology issues
- Replace components such as hard drives, motherboards, RAM, keyboards, screens, etc.
- Perform imaging, configuration, and deployment of systems
- Maintain documentation for each job completed (including photos, serial numbers, and logs)
- Communicate effectively with key stakeholders
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
