IT Technician

Dixie PowerSt. George, UT
7h

About The Position

We are seeking an innovative, creative, and out-of-the-box thinker to assist with entry-level operation and maintenance of our information and communication systems. The ideal candidate is a forward-thinking professional excited by modern tools and technologies, who is a clear communicator who makes technical troubleshooting easy for anyone to understand and follow.

Requirements

  • Experience: 6 months to 1 year of related IT experience (2 years preferred).
  • Education: High School diploma/GED required; technical degree or certificate preferred.
  • Licensing: A Valid Driver's License is required.
  • Key Skills: Initiative, creative judgment in problem-solving.
  • Resourceful approach to hardware/software troubleshooting.
  • Modern Interest: Demonstrated interest in modern IT tools, including Artificial Intelligence (AI) applications.

Nice To Haves

  • 2 years preferred experience
  • technical degree or certificate preferred

Responsibilities

  • Install, configure, troubleshoot, and maintain network components (routers, switches, firewalls).
  • Enhance network and systems with patches, firmware, and security upgrades, using an innovative mindset to improve efficiency and security posture.
  • Implement and support best-practice security tools; assist with monitoring security applications.
  • Help maintain servers and the wireless network.
  • Explore and implement AI applications to assist with system maintenance, network monitoring, and efficiency improvements.
  • Proactively set up hardware, install/configure software, drivers, and user accounts.
  • Efficiently process and escalate IT Help Desk requests.
  • Provide timely technical assistance and train employees to use devices/technology effectively.
  • Assist in maintaining a secure file/folder structure and ensure application licensing is up to date.
  • Arrange maintenance schedules and keep detailed records of repairs and fixes.
  • Regular travel is required.
  • Work may occasionally be required outside in elements of heat and cold.
  • Flexibility for additional hours may be required based on technical needs.
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