IT Technician

Dixie Power • St. George, UT

7h

About The Position

We are seeking an innovative, creative, and out-of-the-box thinker to assist with entry-level operation and maintenance of our information and communication systems. The ideal candidate is a forward-thinking professional excited by modern tools and technologies, who is a clear communicator who makes technical troubleshooting easy for anyone to understand and follow.

Requirements

• Experience: 6 months to 1 year of related IT experience (2 years preferred).
• Education: High School diploma/GED required; technical degree or certificate preferred.
• Licensing: A Valid Driver's License is required.
• Key Skills: Initiative, creative judgment in problem-solving.
• Resourceful approach to hardware/software troubleshooting.
• Modern Interest: Demonstrated interest in modern IT tools, including Artificial Intelligence (AI) applications.

Nice To Haves

• 2 years preferred experience
• technical degree or certificate preferred

Responsibilities

• Install, configure, troubleshoot, and maintain network components (routers, switches, firewalls).
• Enhance network and systems with patches, firmware, and security upgrades, using an innovative mindset to improve efficiency and security posture.
• Implement and support best-practice security tools; assist with monitoring security applications.
• Help maintain servers and the wireless network.
• Explore and implement AI applications to assist with system maintenance, network monitoring, and efficiency improvements.
• Proactively set up hardware, install/configure software, drivers, and user accounts.
• Efficiently process and escalate IT Help Desk requests.
• Provide timely technical assistance and train employees to use devices/technology effectively.
• Assist in maintaining a secure file/folder structure and ensure application licensing is up to date.
• Arrange maintenance schedules and keep detailed records of repairs and fixes.
• Regular travel is required.
• Work may occasionally be required outside in elements of heat and cold.
• Flexibility for additional hours may be required based on technical needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED