IT Technician

Frontier Foundation & Crawl Space Repair • Nashville, TN

just now • Onsite

About The Position

Join Frontier Foundation & Crawl Space Repair as an IT Technician and play a key role in the future of our team. You will work closely with all departments to maintain and improve the technical systems of our company and ensure all employees have the tools they need to complete their work.
This is more than just an IT Technician role though. It’s a chance to shape the future of a company that is redefining the industry. It’s a chance to provide our internal customers with a remarkable experience and WOW customer service. Can you imagine a world where employees go to work every day feeling valued and excited about their jobs, knowing they are making an impact on this world?
We can. Join our team, and you can too.

Requirements

• Working knowledge of relevant operating systems, software, and programming (Salesforce understanding is a plus.)
• Excellent problem-solving and critical thinking skills
• Good organization, time management, and prioritization
• Practical communication skills, including speaking, writing, and active listening
• Excellent customer service and interpersonal skills
• IT support: 1 year (Required)

Nice To Haves

• Customer support: 1 year (Preferred)
• Technical support: 1 year (Preferred)

Responsibilities

• Review diagnostics and assess the functionality and efficiency of systems
• Implement security measures
• Offer technical support to company staff and troubleshoot computer, tablet, and phone problems
• Install and update company software and hardware as needed
• Anticipate and report the cost of replacing or updating items. Manage the IT department budget.

Benefits

• A supportive culture built on trust, respect, and a sense of fun
• The right tools and comprehensive training to help you succeed
• Solid pay and great benefits
• Real chances to grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed