IT Technician (Part-Time)

FilterEasy • Wilson, NC

1d

About The Position

FilterEasy, LLC is a leading manufacturer and direct-to-consumer distributor of air and water filter products. The subscription-based service eliminates the stress of remembering when to change filters in the home to maintain healthy air and drinking water. With just a few clicks via its modern e-commerce design, customers are set up to receive their filters on-time, when it’s time to change them - never having to think about it again. FilterEasy is private-equity backed by Great Hill Partners. We are seeking a part-time IT Support Specialist to support the day-to-day technology needs of our air filter manufacturing operations. This role ensures our production floor, office staff, and warehouse teams can work efficiently and securely. The ideal candidate is a hands-on problem solver comfortable working in a manufacturing environment.

Requirements

• 1–3 years of experience in IT support or a similar technical role.
• Working knowledge of Windows and Apple devices, Microsoft 365, and common business applications.
• Basic understanding of networking (TCP/IP, DNS, DHCP, Wi-Fi).
• Strong troubleshooting and communication skills.
• Ability to work independently, prioritize tasks, and support both office and production environments.

Nice To Haves

• Familiarity with manufacturing IT environments (ERP systems, production devices, barcoding/labeling) is a plus.

Responsibilities

• Provide first-level technical support for employees (hardware, software, network issues).
• Maintain, troubleshoot, and update PCs, printers, scanners, and label printers used in production and shipping.
• Manage user accounts, permissions, and device setups in Jump cloud, Google, AWS, and WMS
• Monitor and maintain basic network infrastructure (Wi-Fi, switches, cabling).
• Perform routine maintenance, updates, and patching on systems and equipment.
• Document common procedures, troubleshooting steps, and equipment inventory.
• Support IT-related projects

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed