IT Technician - Full Time

Bally's Corporation•Chicago, IL

33d•$22 - $26

About The Position

As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure.

Requirements

Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or equivalent
Must have practical experience installing and maintaining systems
Must have excellent communication, and analytical
Must have open work availability to work nights, weekends, and holidays

Nice To Haves

Casino Experience Preferred.

Responsibilities

Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Set up workstations with computers and necessary peripheral devices
Check computer hardware to ensure proper and efficient functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera)
Maintain records and logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Perform other duties as assigned