IT Technician: Office of Innovative Technologies - UTK
About The Position
The IT Technician with the Office of Innovative Technologies (OIT) installs, tests and troubleshoots new and existing data and telephone circuits to include category cabling (cat 5 and cat 6) fiber optic cabling and outside plant cabling for wireless access points, cameras, end user equipment, servers, and other network related equipment. Evaluate, diagnose, troubleshoot and repair as necessary wireless access points, cameras and other network related equipment. Will work with and monitor the work of outside telecommunication contractors Prepares documentation in a variety of electronic and written formats (daily paperwork log, time and material sheets, and circuit activation sheets). Responsibilities Completion of work orders for moves, adds and changes of structured cabling, VOIP, cameras and wireless access points. IT technical support for athletic events. 24/7 on call in a staff rotation. Prepares documentation in a variety of electronic and written formats (ex: daily paperwork log, time and material sheets, circuit activation sheets.) Evaluate, diagnose, troubleshoot and repair as necessary including wireless access points, cameras and other network related equipment.
Requirements
- High school diploma or GED
- 2 years of structured cabling experience.
- Ability to climb ladders and be at heights up to 50’
- Ability to lift up to 50lbs
- Ability to stand, kneel, crawl, and walk for extended periods of time.
- Ability to work in all weather conditions
- Ability to use hand tools including power tools and specialty tools
- Ability to differentiate between colors
- Ability to organize and fill out documentation on a daily basis
- Ability to work overtime as needed including nights, holidays and weekends
- Ability to work a rotating 24-7 on-call schedule
- Excellent customer service skills
- Ability to understand and follow written and oral instructions, policies and procedures
- Ability to read blueprints and shop drawings
- Ability to work both independently and with a team
- Ability to stay on task with little to no supervision
- Knowledge of BICSI, NEC, TIA/ANSI and IEEE standards and codes
Responsibilities
- Completion of work orders for moves, adds and changes of structured cabling, VOIP, cameras and wireless access points.
- IT technical support for athletic events.
- 24/7 on call in a staff rotation.
- Prepares documentation in a variety of electronic and written formats (ex: daily paperwork log, time and material sheets, circuit activation sheets.)
- Evaluate, diagnose, troubleshoot and repair as necessary including wireless access points, cameras and other network related equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
