IT Technician I

Forward Bank • Marshfield, WI

5d • Onsite

About The Position

Start your IT career with a bank that invests in people.

Forward Bank—named American Banker’s “Best Banks to Work For” six years in a row and certified by Great Place To Work®—is seeking a dependable, service-minded IT Technician I
to join our team in our Marshfield office. This is an entry level role providing a mix of help desk support, workstation setup, and network maintenance, making it perfect for someone who enjoys solving problems and helping others with technology.

Requirements

• Associate degree in IT or related field or 1–3 years of relevant experience
• Working knowledge of PC hardware, software installation, and peripherals
• Basic understanding of LAN/WAN networks and TCP/IP
• Strong troubleshooting and problem-solving ability
• Organized with the ability to manage multiple tasks

Responsibilities

• Provide help desk support for hardware, software, and network issues
• Set up, configure, and maintain workstations, printers, and peripherals
• Install, test, upgrade, and repair computer systems and equipment
• Assist in maintaining LAN/WAN network performance and security
• Perform troubleshooting, routine maintenance, and system backups
• Track and document issues, repairs, and maintenance activities
• Support technology upgrades with minimal disruption to staff
• Follow bank policies and data security procedures at all times

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree