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The Technical Support Analyst II provides telephone, remote, and in-person technical support. This includes receiving, prioritizing, documenting, and actively resolving incidents, service requests, change orders, and problems reported by CMC staff, partners, and affiliates. The role also involves giving instruction and mentoring Tech Support Analyst I and acting as a liaison for management. As a Technical Support Analyst II at Community Medical Center, you will be part of a team dedicated to making communities healthier, utilizing your skills and compassion to make a remarkable difference in the lives of those served.