IT Technical Assistant

Project 2231 • Clarksville, TN

11d • Onsite

About The Position

We’re looking for a part-time IT Technical Assistant to help keep our technology running smoothly. If you enjoy troubleshooting, helping others, and working hands-on with computers and systems, this is a great opportunity to build experience in an active, fast-paced environment.

You’ll be the go-to support for everyday IT needs, helping team members stay connected and productive.

Requirements

• High school diploma or equivalent
• Basic knowledge of computer hardware, operating systems, and common business software
• Strong communication skills and a customer-service mindset
• Ability to prioritize tasks and manage multiple requests

Nice To Haves

• Previous IT support or technical assistance experience

Responsibilities

• Provide first-level support for computers, operating systems, software, printers, and basic network issues
• Respond to IT help tickets and document solutions clearly
• Set up and maintain desktop and laptop computers and approved software
• Troubleshoot hardware and software issues and coordinate repairs when needed
• Assist with user accounts, access changes, and password resets following security guidelines
• Follow cybersecurity, data privacy, and acceptable-use policies
• Escalate complex issues to senior IT staff when appropriate
• Help track and maintain IT equipment and inventory
• Provide clear, patient guidance to users on everyday technology tools
• Support IT projects, system upgrades, or deployments as assigned
• Occasionally assist outside normal business hours when needed

Benefits

• Part-time hours with consistent scheduling
• Hands-on IT experience in a real-world environment
• Supportive team and collaborative workplace
• Opportunity to grow technical skills

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED