IT Technical Analyst

CommonSpirit Health • Lake Jackson, TX

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About The Position

CommonSpirit Health is a large nonprofit Catholic healthcare organization dedicated to building a healthier future through integrated health services, delivering over 20 million patient encounters annually across 2,300 clinics, care sites, and 137 hospital-based locations, along with home-based and virtual care. With over 157,000 employees, 45,000 nurses, and 25,000 physicians across 24 states, CommonSpirit contributes significantly to charity care and community benefits. As an IT Technical Analyst, you will provide in-depth technical expertise to support, implement, and optimize specific IT systems and infrastructure. Your daily tasks will include diagnosing and resolving complex technical issues, performing system configurations and maintenance, and assisting with new technology deployment and integration. Success in this role requires specialized technical proficiency, strong troubleshooting skills, and excellent communication to ensure robust and efficient IT operations.

Requirements

• Bachelors Other or equivalent knowledge and skills obtained through a combination of education, training, and experience in a Healthcare environment, upon hire
• 4-7 years’ experience working in IT as an Application Systems Analyst or Technical Analyst role
• Experience working with project life cycle or project management methodologies
• 4 or more years’ experience with application support in a hospital or medical related industry

Responsibilities

• Responds to incidents and requests, performs diagnosis, troubleshooting and critical thinking to solve or fulfill needs of low to moderate complexity; utilizing knowledge management and escalates issues when necessary.
• Responsible for taking on-call on a regular basis
• Follows appropriate change control process at all times
• Responsible for completing tasks and associated documentation within committed timeframes, and effectively communicating across teams and all levels of management.
• Participate in technical analysis discussions, deliver supporting artifacts and assist with conducting review sessions for all necessary approvals.
• Develop knowledge and participate in the transition to operations functions following implementation delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level