IT Tech Analyst

Huntington National Bank • Columbus, OH

69d

About The Position

The IT Tech Analyst serves primarily as a project team member in the review of project, design, and technical deliverables.

Requirements

• Bachelor's degree
• 1 year programming experience, or successful participation in the Tech Youth Program

Nice To Haves

• Strong technical skills and a good understanding of software development principles and project lifecycles
• Strong business and technology aptitude with a willingness to learn and understand business and software solutions
• Excellent verbal and written communications; ability to explain project risks and issues, and IT related concepts clearly and concisely
• High motivated with strong organizational, analytical, decision making, and problem-solving skills
• Ability to build strong partnerships and to work collaboratively with all business and IT areas.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to handle multiple priorities
• High level of professionalism and confidence with the ability to build credibility with team members and business partners
• Works under significant supervision of a Solution Delivery Manager or technical lead
• A good understanding of project lifecycle methodologies (e.g., Waterfall, Iterative, Agile/Scrum) and project management processes and standards
• Technical writing capability
• Knowledge / Understanding of database design schemas and data modeling
• Ability to translate technology into relatable concepts for business partners
• Knowledge / Understanding of middleware and discovery technologies
• Experience with data analytics
• Experience scripting with: JavaScript, Web Services, HTML, CSS, Jelly, and Angular JS
• Conceptual and Analytical Thinking
• Accountability and Attention to Detail
• Commitment to Quality
• Continuous Improvement
• Teamwork and Collaboration
• Customer Service Orientation
• Written and Verbal Communication Skills

Responsibilities

• Develop patch maintenance schedules to meet internal requirements to maintain compliance for OS, Browser and 3rd party software updates.
• Schedule maintenance windows for internal deployments, following all change management processes.
• Create pre- and post-patch reports and be able to present results to management, when needed.
• Create knowledge articles to document software patch deployment and remediation tasks.
• Complete emergency (zero day) patch deployments.
• Complete moves, adds, and changes for maintenance collections and deployments.
• Monitor and remediate patching activity across a range of maintenance schedules.
• Manage and ensure effectiveness of software patches.
• Establish and maintain regular written and in-person communications with the client and organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent Patch Management activities.
• Perform routine audits of patching activity to confirm all updates are being applied and reported correctly.
• Participate in routine audits to record patch levels and create reports to meet compliance.
• Update and maintain technical documentation for projects and assignments using the appropriate tools and deliverables.
• Proactively researches, identifies, and resolves issues and/or code as necessary.
• Participates in the implementation of software programs, platform solutions, etc.
• Participate in release activities and on-call rotations as needed.
• Part of a team that is involved in code reviews and unit testing efforts.
• Works with team to respond to and answer questions generated by internal IT teams.
• Creates and maintains automated test scripts, system documentation, run books, and/or manuals.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees